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"Invalid email or password" in fitbit app (galaxy s10+)

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‎12-15-2019 08:19

‎12-15-2019 08:19

The same email/password works on website.  I wonder how come such basic things does not work.. 

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‎12-15-2019 10:00

‎12-15-2019 10:00

Are you using the email found in the profile. https://www.fitbit.com/settings/profile

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‎12-15-2019 10:18

In response to Rich_Laue

‎12-15-2019 10:18

Yes. Using the same email, I can login to the website. I use mac so windows app is not an option for me.

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‎12-15-2019 12:39

In response to versauser2004

‎12-15-2019 12:39

You mention the Fitbit app, I assume that is on the S10. 

I would contact Fitbit, link found in top right. 

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