06-04-2020
04:39
- last edited on
06-23-2020
04:23
by
JuanJoFitbit
06-04-2020
04:39
- last edited on
06-23-2020
04:23
by
JuanJoFitbit
Does anyone know how to remove the red x saying data no cleared. Sync and try again. I have tried everything. Please help me. Technology is not my forte 🙏
Moderator edit: updated subject for clarity
06-23-2020 04:23
06-23-2020 04:23
Hi @Millie703, it's great to see you in our Fitbit Community! I'd like to follow up and help you with your Fitbit Versa since it shows a "Data not cleared" message.
In order to avoid providing the same information, please let me know what troubleshooting steps you have tried.
In the meantime, try a factory reset. To do so on your device, follow the steps listed below:
Keep me posted on the outcome.