09-29-2019 20:16 - last edited on 09-30-2019 05:21 by JuanJoFitbit
09-29-2019 20:16 - last edited on 09-30-2019 05:21 by JuanJoFitbit
Trouble seeing time on versa special addition
moving wrist back and forth does not show time
I must tap hard 3 times before time is seen on face of watch Does not seem right fear of breaking screen
any suggestions watch purchased 5 months ago.
Moderator edit: updated subject for clarity
09-29-2019 20:48
09-29-2019 20:48
Hold in left side button a few seconds; look for 'Screen Wake'; tap to toggle on or off.
09-30-2019 05:21
09-30-2019 05:21
@AD60 welcome to our Fitbit Community! I'm happy to assist you with your Fitbit Versa since it's not turning on when moving your wrist to see the time.
I would like to follow up and would like to know if the issue persists or if if it got resolved after following the workaround that shared my friend @JohnnyRow.
In addition, I'd like to share this help article which explains how to adjust the screen wake settings.
Keep @JohnnyRow and me posted on the outcome! 😀