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"Waterproof " new Versa 2 broken after being in water for less than 20 seconds

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‎10-07-2021 15:53

‎10-07-2021 15:53

Was pulled underwater today (for less than 20 seconds in thigh-deep riptide current,  NOT 50 meters) and my new fitbit versa 2 is completely dead. No response from your ridiculous Twitter help line. If my issues are not addressed and RESOLVED I will never buy another fitbit product and post accurate,  negative  reviews on every social media platform and website.

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‎10-07-2021 16:31

‎10-07-2021 16:31

Fitbit customer support is doing their best, but right now be prepared for longer wait times. Please be patient. Support is limited by the number of representatives available at a given time and the hours of operation. Chat lines are open when they have live help.
USA: call (877) 623-4997
UK: call 0800 069 8505
INDIA: call 000 800 050 1057
IRELAND: call 01 691 7502 (country prefix: +353)
Other contact options:

USA: click

Canada: click for options

Stepping in the U.S.A. since September 2013. Android 14

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