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"We found your tracker" but no connect

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‎07-23-2018 11:48 - last edited on ‎08-13-2018 06:56 by Fitbit Moderator

‎07-23-2018 11:48 - last edited on ‎08-13-2018 06:56 by Fitbit Moderator

Take it out of your case.   Last resort and it worked.   I tried everything listed.   Then I decided to take it out of its case.   Wow!

 

I tried everything listed.  Still no connecting my iPhone with my versa.   So I thought I’d take it out the phone case and guess what?  It worked.

 

Moderator edit: format

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‎08-13-2018 06:50 - edited ‎08-13-2018 06:51

‎08-13-2018 06:50 - edited ‎08-13-2018 06:51

@SunsetRunner Thank you for participating in our Fitbit forums! I'm glad to hear that you were able to connect your Fitbit Versa to your phone. Thank you for posting the update here. Since you mentioned that you have a Fitbit Versa, I moved your post to the Versa board in order to keep the Community organized.

 

I'd like to invite you to visit our Discussions board, where you can share your experiences, meet people and create new topics.

 

Hope to see you in our Fitbit Community more often! Smiley Happy

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

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