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"network operation failed fitbit.com is down for maintenance"

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‎08-09-2019 18:10

‎08-09-2019 18:10

"network operation failed fitbit.com is down for maintenance"

this is what I received when I tried to install the versa in my android phone. I tried to re-installed it but still the same but when I use my mobile data, the the installation works but everything is buffering and now, I can't or really hard time to connect and sync the device.

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‎08-10-2019 02:09

‎08-10-2019 02:09

Hi @gelai What phone are you using? Is it on the Supported Devices List?

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Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎08-10-2019 04:23

In response to NellyG

‎08-10-2019 04:23

First I used the ASUS zenfone and then the Samsung S7 and still I got the same message over in over. I tried Samsung A80 too and I still got the same message.

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‎08-10-2019 05:12

In response to gelai

‎08-10-2019 05:12

The S7 should work, the other two I dont know. Is the internet down or really slow in your area? 

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎08-10-2019 05:19

In response to NellyG

‎08-10-2019 05:19

I think not, my PC's and other device have a good WiFi signal and functioning well. The only thing that works for me, and let me in into the android phone apps is by using my mobile data but as I said in the first Problem, inside the apps is buffering and can't even sync or connect to versa or even my fitbit PC apps can't even find the versa or sync too...

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