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screen on versa 2 is all black and does not respond to swipes or pressing the switch on the side

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‎10-20-2020 06:37

‎10-20-2020 06:37

The screen on versa 2 is all black and does not respond to swipes or pressing the switch on the side.

 

Any ideas ?

 

Thanks ,

 

NoelGC

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‎10-20-2020 07:00

‎10-20-2020 07:00

This happened to me also. Customer support asked me to send device to them for replacement. That was three weeks ago and I have had no response or acknowledgement of device status. Still waiting to hear from Fitbit  

MA

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