help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

sleep recorded in app but versa still shows info from days ago

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-03-2019 09:13 - edited ‎01-03-2019 09:15

‎01-03-2019 09:13 - edited ‎01-03-2019 09:15

My sleep is being recorded (I can tell because the info is updated in the app on my phone), but when I look at the "Today" section on my Versa, it still shows sleep information from 3 days ago.  I've reset several times and restarted my phone.  the other sections of information (steps, etc) seem to reflect current information.  what can I do to fix it?

Best Answer
0 Votes
1 REPLY 1

‎01-03-2019 13:01

‎01-03-2019 13:01

@Wamber Known issue. Hopefully it will get addressed soon. You can try placing your Versa in a charger for a while, opening Fitbit mobile app and syncing. Alternatively, try reinstalling Fitbit app.

Marrrmaduke | Canada
Charge HR, Blaze, Charge 2, Charge 3, Inspire HR, Versa Lite, Versa SE, Aria

Best Answer
0 Votes