06-26-2021 23:19
06-26-2021 23:19
Answered! Go to the Best Answer.
07-14-2021 12:30
07-14-2021 12:30
Hello @seeluv and welcome to the Help forum. Does your Versa award active minutes or active zone minutes? Fitbit announced an update (Sept 2020) that is supposed to change your device from active minutes to active zone minutes. Active zone minutes are personalized and use your resting heart rate. The current firmware is 72.1.9. The active minute icon looks like a lightning bolt. The active zone minute icon is three "^"s stacked on top of each other.
Please get back if you don't have the current firmware. I was under the impression that it was out to all users.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
07-14-2021 12:30
07-14-2021 12:30
Hello @seeluv and welcome to the Help forum. Does your Versa award active minutes or active zone minutes? Fitbit announced an update (Sept 2020) that is supposed to change your device from active minutes to active zone minutes. Active zone minutes are personalized and use your resting heart rate. The current firmware is 72.1.9. The active minute icon looks like a lightning bolt. The active zone minute icon is three "^"s stacked on top of each other.
Please get back if you don't have the current firmware. I was under the impression that it was out to all users.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
07-14-2021 13:56
07-14-2021 13:56
Honestly, I've not worn it much since last summer. The face was cracked and other than walking the dogs, my most common form of exercise is swimming. It is charging now so I will make sure the update has been made. Thank you for replying! This sounds like the distinction in activity that will help me achieve my goals.