step goals on weekly progress report inaccurate

[vonlucy]

I meet my goal steps almost every day which is 10,000 at this point.  My weekly fitness report has me meeting my goal only one day this past week.

[Marrrmaduke · Accepted solution]

@vonlucy can you please log in to fitbit.com and see if all is correct there ?

[vonlucy]

Thank you.  It looks good.  I've worked so very hard to meet my goals every day and try to up my step goals by a 1000 each week. It's helps so much to see all the right colors on the graph.  If I see that I'm not meeting my goals each day, I will literally run in place at night to get over the top.  Thanks for your help.

[Marrrmaduke]

@vonlucy I totally understand. Sometimes Fitbit app is slow to update. You can try logging out and back in, syncing, and/or clearing the app cache (if you're on Android). Usually though, it will refresh the stats after sometime. Of course, one has to have an access to Internet. Enjoy your tracker! 😊

[vonlucy]

Yes, I understand about the syncing and re-syncing.  Although I am an older woman, 67 years, I stay very active.  I just upped my steps to a 11000 per day.  Some of my activities do not reflect on the Versa like sit ups and rowing but I do enjoy seeing my steps add up.  I've had several step fitness watches before this but unfortunately when I upgraded my phone, I couldn't use my favorite Samsung Gear watch so I chose the Versa.  I'm glad that you are there for support while I learn to use the Versa. Have a nice day.