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switching watches

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‎02-10-2020 05:22

‎02-10-2020 05:22

I have a charge 3 and just bought a Versa. How do I transfer my information over to my Versa?

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‎02-10-2020 06:12

‎02-10-2020 06:12

Hello @Austyn89 and a warm welcome.  You don't need to worry about "transferring" your information to your new tracker.  Your information is stored on the Fitbit servers when you sync your tracker.

 

It seems like you know that you can't have a Versa and a Charge 3 on your account at the same time.  When you add your Versa, the app will tell you that it will replace your Charge 3.  BE SURE TO SYNC YOUR CHARGE 3 before you start and you will be fine.

 

One thing to note -- Reminders to Move can get wacky when you switch trackers.  Your Versa display will show progress from the switch time on.  You might lose an hour of credit.

 

 

Community Council Member

Laurie | Maryland, USA

Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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