versa 2 Agenda/Calendar not working

[lookatmypicture]

I've given the Fitbit app permission to access my calendar and what not, but I am still getting the message, "Permissions required: Please make sure all the permissions for the Agenda app are enabled in the Fitbit mobile app." 

Any suggestions/fixes? 

[EdsonFitbit]

@lookatmypicture Welcome to the Fitbit Community. Sorry for the delayed response.

I regret to hear that you are having difficulties with the Agenda app. 

In order to resolve the issue, please follow the next steps:

- Remove the Agenda app

- Sync your Fitbit Versa 2

- Add the agenda app once again (For instructions to install and manage Fitbit apps on your watch, please visit this article).

- Grant all the permissions to access your calendar.

If you have any question, please don't hesitate to contact us back at any time.

[SunsetRunner]

I had the same problem.
After the permission change and everything installed. 
I rebooted both watch and phone.. and bingo.. it worked

[EdsonFitbit]

@SunsetRunner It's great to see you in the Fitbit Community.

I'm glad to hear that you resolved the issue with the Agenda app. Thank you for letting us know how you resolved it.

Feel free to contact us back at any time.

[ElkeeD]

What if you can't remove the Agenda app? 

My phone is a Oneplus and I only have the option to stop the app, but not to remove it. This because it's an standard app I think.

I've tried with stopping the app, but this doesn't work.

[Florian79]

My guess is that the Agenda app that is referred to here is the one installed on your Versa. 

[EdsonFitbit]

Thank you for visiting the Fitbit Community @ElkeeD @Florian79.

On the latest OS version 4.1 our developers' team released the app Agenda which allows you see upcoming calendar events. For more information please visit this article.

In order to remove this app you need to tap your profile picture > your watch icon > My Apps > Agenda.

If you are having difficulties with an app not developed by Fitbit you can contact the developer on the app's description.

Please let us know if you have any question.

[Zzbuckley]

Well I tried all the suggestions and the agenda app won’t work and neither will the weather one. The peculiar thing is that neither app remembers when you have configured it - it’s as if the data isn’t being saved. There’s no save button so how does a user get app to save the data? Eg in the weather app, I change units to Celsius and add my home town then I go back to the Ionic screen and sync. Nothing happens and it’s as if I have never done anything! 

[Goshgo]

I got the agenda to work this morning.  Below are the steps I took.   I am not certain what part did the trick but can say it worked for me as well as for a friend.  I hope this helps.

Got the app to work.   Did a few things:

1: did the latest app update - did not fix it

2: powered watch off (and phone$ - did not fix it

3: went into Fitbit app/apps/agenda turned free time on, then cycled the permissions off then back on.  -  it didn’t work at first Then a min later it did.  

[Zzbuckley]

Thanks very much @Goshgo . I tried that but no joy :-(. I am using an Ionic but the software is the same.

[EdsonFitbit]

It's great to see you in the Fitbit Community @Goshgo @Zzbuckley.

@Zzbuckley, our team is releasing a new version of the Fitbit app for iOS devices. If you have an iOS, you should receive the notification to update the app on the next days. Please give it a try and let us know if the issue you are experiencing gets resolved. For instructions to update the app, please visit this article.

@Goshgo, thank you for your recommendations. 

If you have any question, please don't hesitate to contact us back at any time.

[Zzbuckley]

I upgraded my App with the latest version and my sync problems were solved. (In my defence I was using the latest version when I started trying to solve the problem :-). )

Thanks everybody. I know have a better appreciation of the App and its functionality!

Regards,

Moderator edit: personal info removed

[EdsonFitbit]

Thanks for the update @Zzbuckley.

I'm glad to hear that you've been able to resolve the issue you were experiencing. Thank you for letting us know.

Feel free to contact us back at any time.

[Peewiglet]

Hi,

I had the permissions issue and so followed these instructions. However, having removed the Agenda app I can no longer find it via the Fitbit app on my iPhone to reinstall 😞

Can anybody please help?

Edit: Duh... as is often the case, the steps I took pre-posting worked as soon as I'd asked the question. I have it now 🙂

[EdsonFitbit]

Welcome to the Fitbit Community @Peewiglet.

It's great to hear that you've been able to install the Agenda app on your iPhone. Thank you for letting us know.

On another note, you are welcome to visit the Discussions board where you'll find interesting topics.

If you have any question, please let us know.

[wisewomenknit]

 removed the Agenda App and now it won't let me reinstall it. Says to make sure everything is up to date, but there is no option to update my Versa 2 or the Fitbit App

[Ryan.b]

Agenda on my versa 2 isn't syncing, even when I manually sync from the app, the only way to solve this issue is to constantly remove and install the app, please solve this issue in the very near future.

[SunsetRunner]

I just got a fitbit versa 2 and the agenda to was saying not connected. I went into the notifications on my samsung S8 and gave fitbit permissions to notify and then it asked for permissions to view my call log, contacts and most of my phone which I think is a huge privacy matter but if you allow all of it then it works.  Maybe the fitbit people can advise why they need to access all my private data on my phone (call logs, contacts) before simple things work especially when you too have to accept a user agreement that they share all your data with the US who we know are one of the worlds biggest anti privacy countries going.

[Person1851]

I have tried removing the app and reinstalling it, toggling on and off permissions and free time, restarting the my Versa 2, restarting my phone, ensuring my Fitbit app was updated and still can’t get past the permissions required screen on my phone. How do I get the Agenda app to work? It’s a Fitbit app, seems like it shouldn’t be this challenging. 

[aggan80]

Hi

I struggled for a long time to make the calendar to sync. I tried all of the options above but then I turned my watch off. Synced the app and then turned the watch back on. I think one just needs to keep turning things on and off, plus installing, uninstalling and reinstalling the devices until it works 🙂