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versa goes to logo on charger

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‎05-08-2022 08:08

‎05-08-2022 08:08

ordered a new charger for my versa.  tried charging versa and it will only go to logo screen.  will not turn on and it had been charging for 24 hours.

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‎05-08-2022 09:26

‎05-08-2022 09:26

Hello @chadschweighart 

I would try restarting your Fitbit Versa. Just hold the button on the side for 8-10 seconds. The logo screen your seeing now should disappear then reappear. Once it reappears release the button. You will feel it vibrate shortly there after. You won’t lose any data during this. 
😃 Please let me know if this does indeed answer your question and resolve the issue. 

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