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versa limited edition no response

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‎08-06-2019 08:20

‎08-06-2019 08:20

My versa limited edition was half of the charge last night so I did recharge and put back on my writs. Woke me up this morning and it seems the whole system was kinda like frozen. And I couldn't touch or do anything and now it turned itself off. Any ideas or suggestion would be great I have the watch just a bit over 2 weeks and gutted, to be honest🥴. I have done the troubleshooting protocol as was suggested under a different post but it does not work.

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‎08-07-2019 13:24

‎08-07-2019 13:24

Welcome to the Fitbit Community @MarciG.  

 

I appreciate your participation in the Forums and sharing the issue you're having with your recently purchased limited edition Fitbit Versa not responding. I appreciate your troubleshooting efforts. Upon checking with our Support team, I was told that you have already contacted them and that they were able to help you. Thank you for your time and efforts.

 

I'll be around if you need further assistance. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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