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versa lite logo screen stays on

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‎12-28-2019 16:02

‎12-28-2019 16:02

i also have a fitbit versa lite.   it it stuck on logo screen. i have tried everything to get it to work, power off , back on , factory reset, it will not even to the most recent update, nothing going on at all. the money spent on it and i can't even use it. the company needs to do something that will really help my situation because wasted money on watch i can't even use

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‎12-28-2019 16:47

‎12-28-2019 16:47

Contact Customer Support.

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‎12-28-2019 18:52

In response to SunsetRunner

‎12-28-2019 18:52

Is this the logo screen with the https://www.setup.con/setup? 

Of so you will need to setup the tracker by doing an add device. 

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