06-29-2019 12:05
06-29-2019 12:05
I've contacted support multiple times and tried every random solution I've found on the web to get notifications to work, and it's still not working. What's most frustrating that sync is working fine. I'm a fairly tech savvy person and I'm just at a loss here. Has anyone gotten notifications to work with pixel 2, android 9, and versa lite? The only thing that worked for me was factory resetting the watch, but as soon as it updated itself notifications stopped working again.
I can't return the watch. I researched smartwatches for months and thought I had made a good choice here, but right now I feel like I've thrown away my money.
06-30-2019 15:07 - edited 06-30-2019 15:09
06-30-2019 15:07 - edited 06-30-2019 15:09
Welcome to the Fitbit Community @hoppzor.
I appreciate your participation in the Forums and sharing your experience with your Fitbit Versa Lite. Thank you for providing the additional details. I totally understand how you are feeling as you would like to keep using the watch and enjoy its features. I really appreciate your efforts and your time trying to resolve the issues. Thank you for letting me know that you've been in touch with Customer Support already. I'd suggest to keep communication open with our team since they have already all the details and special tools to continue assisting you.
You can take a look at this page for more information about the warranty policy.
If you have any questions, feel free to let me know.
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