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versa wont sync and app says device not found

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‎11-05-2019 05:18

‎11-05-2019 05:18

This started happening about a week ago where i noticed my versas time kept falling behind. i keep trying to sync it from app and i have "always sync" on but it keeps happening.

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7 REPLIES 7

‎11-05-2019 05:35

‎11-05-2019 05:35

I am having the same issue myself today. 

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‎11-05-2019 06:21

‎11-05-2019 06:21

My watch just started it last night as well. I know I just updated the software, maybe it sorta disconnected?

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‎11-05-2019 08:53

‎11-05-2019 08:53

Mine also?? It won't sync at all??

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‎11-06-2019 12:51

‎11-06-2019 12:51

this is bs. I've reset my watch to factory settings, turned phone off and back on, turned bluetooth off and back on, tried manually syncing watch, deleted fitbit app and downloaded again and i STILL CANT GET MY WATCH TO SYNC WITH MY PHONE. ive had my versa for almost a year now and now something is screwed it up. FIX THE PRPBLEM!

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‎11-07-2019 03:05

‎11-07-2019 03:05

My Versa 2 will not sync it will not stay connected to the bluetooth on my phone. It also seems to be using a lot of battery life. I have tried all of the steps several times to fix this problem. It will work for a little while but craps out later on and will not connect for a long period of time. This is a Fitbit problem and I want it corrected. How do I get in contact with Fitbit?

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‎11-07-2019 06:07

In response to jneil1990

‎11-07-2019 06:07

Mine as well, I've been dealing with this since Saturday.   It's ridiculous. 

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‎11-07-2019 08:47

‎11-07-2019 08:47

Mine has been unable to sync for 2-3 weeks Fitbit says they are coming up with a new update soon but don’t have a time frame as of when, so I have a completely useless wristband for who knows how long because nothing works. What worries me is if they do come with an new update how will I download that on my versa without being able to sync and connect to the app? 

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