watch not turning on

[Melissa7]

anyone else having issues where there watch only shows a blank screen- cant use any features or even see the time

--is that a part of this banner about an interruption--just wanted to check

thanks!

[SunsetRunner]

Hi @Melissa7 , restart your Versa 2 by pressing and holding the left button untill you see the Fitbit logo and release the button. Repeat this procedure, if necessary, two to three times. Erik

[Parrapat]

I am having same problem after shutdown following firmware upgrade

[Parrapat]

how long to you hold down the left button? I have tried many times no success

[SunsetRunner]

Untill you see the Fitbit logo, can take about 10 seconds or more. Erik

[Hollywooddoc]

Same here no change