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wont turn on when i lift my arm up with jelly case on

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‎03-03-2019 01:57

‎03-03-2019 01:57

recently i got a protective jelly case for my versa (best idea for a clumsy person like me) it protects the watch all nice but it has probably decreased sensitivity or whatever, since when i lift my arm up to see the time / etc it won't turn the screen automatically on i gotta tap it or use buttons. is there anything i can do while keeping the protective case on ? 15516069769351517247354.jpg

 

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‎03-03-2019 06:24

‎03-03-2019 06:24

Check you haven't accidentally turned 'Screen Wake' off, perhaps while putting on case.

Hold in left button a few seconds.  At top see 'Screen Wake' - tap to toggle on or off.  If don't see Screen Wake, swipe left or right to see it.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

View best answer in original post

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2 REPLIES 2

‎03-03-2019 06:24

‎03-03-2019 06:24

Check you haven't accidentally turned 'Screen Wake' off, perhaps while putting on case.

Hold in left button a few seconds.  At top see 'Screen Wake' - tap to toggle on or off.  If don't see Screen Wake, swipe left or right to see it.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

Best Answer

‎03-03-2019 06:52

In response to JohnnyRow

‎03-03-2019 06:52

jeez you were right Smiley LOL feeling really stupid right now, but thank you !Heart

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