help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fitbit AI Coach Workout not completing.

ANSWERED

‎03-02-2026 21:35 - edited ‎03-03-2026 00:21

‎03-02-2026 21:35 - edited ‎03-03-2026 00:21

I have honestly been loving the AI coach and has helped my return to the gym.

Usually  I get my weekly workout plan and complete it on the days arranged. Unfortunately yesterday, I tracked the strength workout on my Sense 2 correctly, then added some extra workouts to my plan.

I then finished my strength workout on my watch and added the weights on the app, saved and ticked the completed boxes and marked the exercises as done. I was then prompted to link to exercise, which I did to the strength training. This looked like it was completed but when I go back and check workouts, it is still ok my list to be completed for Monday. I have unlinked it and manually added the workout for that time and it does the same thing. 

The coach actually looks like it analyses it as I get the notification, but when I go to open it, it is not in the app and I have to complete the workout again. When I ask the coach it says it can see my strength workout but can't link anything.

I have restarted the app, cleared cache and still the same. I have another workout on Wednesday so hope it doesn't happen again else it will skew the metrics and make it seem like I haven't completed any workouts this week. 

I hope someone can help!

Thanks in advance!

Best Answer
Labels:
0 Votes
1 BEST ANSWER

Accepted Solutions

‎03-03-2026 00:20

‎03-03-2026 00:20

I have managed to fix this. Since deleting my cache, this morning I went back to the normal view of the Fitbit app and removed the exercise. I then manually logged it for the same time and duration. I went back to the Public Preview and completed all the exercises and linked the newly created exercise and it has now been removed from my workout plan. 

Seems like there was a glitch with the logged workout.

View best answer in original post

Best Answer
1 REPLY 1

‎03-03-2026 00:20

‎03-03-2026 00:20

I have managed to fix this. Since deleting my cache, this morning I went back to the normal view of the Fitbit app and removed the exercise. I then manually logged it for the same time and duration. I went back to the Public Preview and completed all the exercises and linked the newly created exercise and it has now been removed from my workout plan. 

Seems like there was a glitch with the logged workout.

Best Answer