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Oops something went wrong, please try again.

I've been testing the public preview over the past week. Over the past few days the coach has stopped being able to alter or add new workouts to my fitness routine.

Anytime I ask it to either alter a workout or change a workout it will go through the process of confirming, start to add or apply the changes, then when it gets to 'checking preferences' part of it's thinking it will stop and the message 'oops something went wrong, please try again' pops up. 

I've tried multiple times and get the same error, I've turned the preview on and off, and I've also cleared my phone's cache, but nothing works. 

I think this is a really neat piece of software, but until I can resolve this issue it's unusable. 

Best Answer
2 REPLIES 2

Have you made sure you're running the latest app version?

Kristen | USA Cruising through the Lifestyle Forums

one cruise ship at a time!

Pixel Watches 1-4 I Charges 3-6 I Versas 1, 2, and Lite I Inspires 1 & 2 I Ionic I Alta HR I Flex 1 I Aria 2 & Air I Senses 1 & 2
Best Answer

Hello @goelmcgoel 

I believe an update to the Fitbit app has rolled out since you posted about your issue. Are you still experiencing the problem after installing the app update?

Rieko | N California USA MBG PE

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