3rd Party Apps on Sense 2 and Versa 4

Restore the ability to install 3rd party apps on the Versa 4 as was possible in previous versions of the watch.

 

Moderator Edit: Clarified subject and label.

754 Comments
PhoenixRising9
First Steps

This is only a glorified tracker, most certainly NOT a smartwatch. Absolutely ridiculous that there are not options as with other FitBit smartwatches. When more varied apps become available that extend the functionality of the Sense 2 shall it become a smartwatch. Wish I had not purchased this when I did as I didn't over-research it like I do for EVERYTHING else because I would have gone a different route, but alas it is too late. $300 for an overpriced glorified tracker + even more on bands that I wish I had back...

Alb3647
Jogger

Just got my Versa 4, I wish I'd seen all the complaints before I got it. I really don't want to return it, but the music feature was something I was really looking forward to. I hope people haven't given up on this forum because it doesn't seem like 1,500 votes has done the trick yet. 

SunsetRunner
Not applicable

Why the F*** does it take so lang to restore apps to sense-2 that are already there in other and previousl Fitbit devices. Apps like a simple agenda and third party app like Spotify. 
why does Fitbit not respond to basic questions like these??

is there any developments on these topics besides “thank you for responding and suggestions”???

Fatal23
Recovery Runner

I'm done. Waited for more than a half year, this is not going to happen, or they would have done so by now. 

I sold my Versa 4, time to move on to a company that actually cares about their customers. 

RayGauthier
First Steps

Ditto.  too late to return mine now.   Just a glorified sleep tracker without the ability to sync sith external apps. 

TodH
Recovery Runner

Ditto.  Very disappointed in there being no 3rd party apps.  I wouldn't have bought the Versa 4.  I moved up from my Versa 2 ... which had apps.  I called FitBit Support and complained because there was no Gallery of apps.  I was told that as the Versa 4 was new, there weren't any apps yet available for the Versa 4.  😞  Don't lie to me, that makes it worse.  FitBit has made a decision to not support 3rd party apps ... which is D U M B.  This is probably my 3rd, 4th or maybe 5th FitBit device.  It is the device of choice at my house ... NOT ANY MORE.

 

Don't lie to me.  Don't misrepresent.  Just don't.

 

FitBit ... make it right!

Kanga17
Jogger
Hi TodH/FitBit community,

I agree with your sentiment and have told FitBit support as much but to no
avail. I joined this thread a few months ago when I inquired about 3rd
party support and was pointed in this direction by FitBit's customer
service.

They made it seem like there was something in the works to have this
eventually added but the lack of updates or urgency on their part makes it
seem like they had no intention of adding this to the Sense 2 (my device)
or the Versa 4.

I am guessing that they are trying to phase these out with the "recent"
acquisition of Google and will focus on their lineup of Pixel watches which
is pretty disappointing especially since you are alienating your existing
base of customers (and keeping us in the dark).

-Rui
Patrick3733
First Steps
The versa 4 currently does not support any apps apart from the original ones that come pre installed. Apps such as music, calculator ect would be very useful.
Sdwards
First Steps

Really disappointed with the lack of music apps on the versa 4. I upgraded from the versa 2 thinking that with the added GPS capability I could finally go on runs without needing my phone. Surely there is a suitable integration with Google music that could be provided? I would even pay for Fitbit premium if this was a feature!

 

 

マモル
Jogger

Can you please bring back the 3rd party apps on versa 4 and sense 2 so disappointed i have versa 4 but i cant install apps. And i have also have versa 2 i have so many apps there so please bring back the 3rd party apps on versa 4 and sense 2 

LizzyFitbit
Premium User
Fitbit Moderator
Fitbit Moderator

Hi @Patrick3733, thanks for taking the time to share this product feedback about adding 3rd-party apps to the Versa 4 with us. Because this product feedback was already requested in this board, I’ve moved your post here. Please support it by adding your vote, this helps our developers to keep tracking its popularity and demand over time.

JayMonster
Recovery Runner

It is really sad that Google is purposefully ruining these devices.  I understand their goal is to push people to the Pixel Watch, but honestly was it so bad to have several layers of items, instead of screwing users by not only not enhancing, but instead actually stripping things away.

And on top of it, you leave this lingering under "under consideration" when you know **ahem** well, you pulled the SDK, and there is no intention of allowing apps back on these devices.  You are turning the FItbit line into a basic fitness tracker, and making the PIxel your only "smart" watch.

 

So, disappointing on so many levels.  I thought when Google stepped in, they were going to be the White Knight to bring this to a new level.  Not turn into a Robber Baron, raiding the company of any useful IP, and leaving the shell behind.

マモル
Jogger

Dear Fitbit Pleease Bring back the 3rd Party Apps that we love on Versa 4 and Sense 2 dont downgrade the newer models of Fitbit. Please how ever read this PLEASE FORWARD it to the Company of Fitbit to prioritize this and make an action to this ASAP!!!!

Kanga17
Jogger

Hi @YojanaFitbit @LizzyFitbit  could you please let is know if any progress has been made on this with the respective FitBit team?

SunsetRunner
Not applicable
You are right on!!!
Zee86
First Steps
I loved my original Versa and Versa 3 and purchased the Sense 2 in January. I am soooo disappointed that there are no third party apps available, well there are virtually no apps available.

I love fitbit and have always loved tracking my health and fitness, but on the Sense 2 I can't expand the info on any activity or sleep which is disappointing.
LizzyFitbit
Premium User
Fitbit Moderator
Fitbit Moderator

Hi @Zee86, thanks for taking the time to share this product feedback about allowing 3rd party apps on Sense 2 with us. Because this product feedback was already requested in this board, I’ve moved your post here. Please support this product feedback idea by adding your vote, this helps our developers to keep tracking its popularity and demand over time.

Alex_20
Jogger

So... since Google decided to ruin Fitbit and nobody cares about feature requests, does anybody here know or tried a good alternative? I'd like to have a smartwatch, capable of playing music without a phone, tracking health data, and having an integrated sleep phase alarm clock. It seems like there is no good alternative for the smart alarm clock, since Google keeps the patent... Those Apps like "Sleep As Android" drain way too much battery.

thefeff
Jogger
I bought the Apple Watch.
Full functionality for me.
Mumu_92
Jogger

OMG I'm distraught! My versa 2 heart monitor stopped working so I HAD TO buy a new watch! My versa 4 arrived today! I'm in shock AND SOOOOOOOO DISAPPOINTED! How does it not have music control features?! This is so useless!

I Want to return the watch ! This is sooooooo disappointing! 

Mumu_92
Jogger

This is a DISASTER!

 

The upsetting thing is that they advertise and market these watches as "smartwatches" and literally they couldn't have made a dumber decision! Why does one remove music control from a smartwatch? I'm so disappointed! It literally ruined my day! I was so excited to receive my new versa 4.. but i'm just angry and disappointed. I'm going to return my fitbit watch unfortunately and quite possibly change brand altogether unless this is fixed imminently.

 

.. I can see that I'm not the only one upset about this.. so I'm not really sure as to why fitbit haven't addressed this! 

saurabh9
Recovery Runner
I am keeping a close watch on the Google pixel watch. Assuming that now
when Google+Fitbit resources all focused on pixel watch, hopefully
something good should come out of it.
PhoenixRising9
First Steps

I wouldn't consider the Pixel Watch based on what they are doing, or rather NOT doing, with the Sense 2. Even the cheap crappy smart watches have some of the basic functions so many are asking for. If I'm ever in need again of anything similar I will look elsewhere. 

Crankybeaver
Base Runner
I’m really liking my sense 2 even without the apps, but because of the bad blood google has shown I’m thinking Garmin for my next tracker

Sent from my iPhone
Rachelgute
Jogger

Versa 4 needs compatibility to 3rd party apps. Otherwise it's just a watch with a fancy face. An overpriced watch with nothing special. My partner bought me this watch as an upgrade and it is instead a downgrade. I want to listen to my music without dragging my phone around. To be able to exercise with my tunes.

This was supposed to be a feature. I highly recommend you fix it before you lose another customer to smasung watch. 

 

-----------

 

After reading the comments I agree. I think fitbit owes the community some refunds for such a crap show for last six months. All the watches stopped working with the merger with Google. All the features got stripped. Boo. Such bad business. 

To comment, you must first accept the terms of the Idea and Feedback Submission policy.