3rd Party Apps on Sense 2 and Versa 4

Restore the ability to install 3rd party apps on the Versa 4 as was possible in previous versions of the watch.

 

Moderator Edit: Clarified subject and label.

712 Comments
Cbutton
First Steps
I suggest allowing users to decide whether they want to use Google assistant or Alexa as a voice assistant.
I suggest bringing back fitbit app communities and challenges with friends. This brought a sense of teamwork and friendly competition.
Allowing third party apps like spotify or I used to use Golf GPS trackers on my Versa 2.
Paulina4567
First Steps

So many features and apps gone, very disappointing. Plan on returning my device asap. 

LizzyFitbit
Premium User
Fitbit Moderator
Fitbit Moderator

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womblevra
Recovery Runner

Restore Spotify NOW

Miglė
First Steps

A big part of diabetes community and their caregivers are disappointed with Fitbit decision to remove 3rd party apps from Fitbit Versa gallery. There are some very convenient clock faces that are being used to monitor remotely blood sugar of a persion having diabetes. It's vital to see blood sugar numbers in real time and in a convenient way, especially when a patient is at young age - because caregivers have to quickly respond to critical changes in blood sugar numbers. Many people are forced to buy watches of other brands in order to be sure that they can take care of their or their children's health and wellbeing.

womblevra
Recovery Runner

Bring back apps on sense 2 and Versa 4.

Removing them is a downgrade to my service. 

BRING IT BACK NOW

honaker1234
First Steps

Blatantly blocking something allowed on older models is enough for me to look elsewhere for my next smart watch

JuJuBear999
Stepping Up
Well said. No fix = less repeat buyers
Ronnalee
Jogger

Please bring back the 3rd Party apps for Versa 4. I currently have the Versa 3 and was looking at getting the 4, but I teach an exercise class where the ability to control the Spotify music is needed. IGoogle shouldn’t ignores the pleas of so many of its loyal customers.
I got my Versa 3 before they took over. Now all I see are 4 Pixel smartwatches and only 2 “Real” Fitbit smartwatches. Thought ok maybe I could switch to Pixel, but those are only for Android users. I feel that Google is trying to get rid of all of us iOS users. That’s bad business in my opinion. Would rather stick with FitBit because the over fitness app is better but feel as though they don’t want me.

 

rshelton1993
First Steps

I "upgraded" my device excited to have apps, health tracking and a better battery life. All things they had before but improved...Why wouldn't you think that was the case? Upon talking to help, downloading any new 3rd party apps is no longer supported. I wouldn't have upgraded knowing 3rd party apps couldn't be downloaded. I use so many apps for my daily life including crucial apps like timers for taking pills and such which are no longer available. I can't even access the timer I had set previously so I still have an alarm that goes off that I can't change. If Fitbit doesn't fix this, they've lost me as a customer. I won't be suggesting them or upgrading my device with them in the future. This feels like false advertising and I'm mad I've spent my money on their product.

ZiXu
First Steps

Someone in this thread suggested just sending back the fitbit for a refund and getting a garmin, and ultimately that's what I did. There are just not words to express how much better the Garmin Venu 3S is compared to the Sense 2. They're not even in the same league. Not only does Garmin have third party apps, it actually works, stays connected to my phone, and just so, so much better in every way. Customer support is amazing, not like Fitbit customer support who just kept telling me to factory reset my watch. That's not a fix when it has to be done every day.  Why pay for a smartwatch that's really just a tracker? If Fitbit doesn't bring back third party apps they are going to lose all of their business to Garmin.

CTHolt01
Jogger
Return it now while you still can. They won't be fixing it. We have all
tried. Been over a year and a half. It's going to die out for their Google
Watch.
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