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I too have returned my Fitbit Versa 4. It is a downgrade from the other Fitbit models. No third party apps is ridiculous. Why would you provide a lesser product when putting out the next generation of watches? Please fix this. Do better Fitbit.
So 2 and a half years later, and still not a single blip from fitbit/google about this?
This is the single most disappointing product I have *ever* purchased!
Well, at least now it is possible to buy a decent android wear watch with 4-5 days of battery life. Obviously not from google/fitbit, who only have 20 hours of battery life!!
My Versa 4 has officially stopped working. It will no longer hold a charge. Never had this happen before with a smart watch. Did multiple resets & nothing.
My Versa 3 just died so I was sadly forced to get the Versa 4 with the knowledge that there are still NO third-party apps available. WTH??? Such a downgrade to not have Starbucks and the ability to control Spotify from my watch. I am so disappointed and so unhappy with this. Please give us the option to use third party apps that are available on the other watches. Not cool! I can't believe this hasn't been addressed. It's been at least 3 years? Come on, do better and give the people what they want. Makes no sense why third-party apps would be removed when the "new" version is supposed to be an upgrade. I also miss the flashlight app. 😞
Stop making this smart watch dumb. Acknowledge your paying customers and fix this glaring mistake. 2,500 votes and hundreds of comments are significant enough to be addressed.
If the customer is more than a piggy bank to Fitbit - ACKNOWLEDGE AND FIX THIS.
I will return my new versa 4 if this issue is not addressed within a timely manner.
I think we can be sure that we will NEVER get third party apps on the Versa 4 and Sense 2 watches. We've only been complaining about it since they came out.
I have a lot of complaints about the Sense 2 (previous a Versa 2). Sense 2 has quite some features, but basic features I used on my Versa 2 are still missing. Like calendar app or a barcode app. Probably because they are 3rd party apps. Almost 2 years now. I got my 3rd Sense 2 now, because when I complain, they react like there’s an issue with my device and offer me a new one. Things like connection lost, notifications disappear or old ones appear again. And everytime I ask the customer service how they feel about de complaints of customers on the community, their roadmap, development. Nothing, only “Ow I’m sorry to hear that, maybe there’s a problem with your device and we can send you a new one”. No refund possible (of course), because it’s too late. I want to give them a chance. Be honest about the development, the future of the devices. Give the community and users some transparency. What is possible in the (near) future? Wat can we expect? They keep their mouth shut.
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