Able to change email address after Google migration

I no longer use a previous Google account and want to change the account/email address to a different one, while keeping my Fitbit data. Currently I can only use a different Google account as a new user, which means I lose access to my data.

 

Moderator Edit: Clarified subject

4 Comments
Status changed to: Reviewed By Moderator
LizzyFitbit
Premium User
Fitbit Moderator
Fitbit Moderator

Hi @Veloxio, and thanks for taking the time to share this product feedback about being able to change email address after Google migration with us. We rely on feedback like yours to help us develop products and features that we know our community wants to see. If this product feedback receives votes from other customers and gains popularity, it will be shared internally with various teams at Fitbit. To learn more about how Fitbit decides what product feedback is developed, visit our FAQs.

Watch this space for status updates. In the meantime, try visiting Health & Wellness to talk with other members about all things health and fitness.

MrsRHB
First Steps
Once you have moved to a Google login it is not possible to change to another Google login. I have recently married and have changed my name and email address. I am not able to move my Fitbit account to my new email address due to having already moved to Google login. I propose adding this functionality to move to a new Google login.
LizzyFitbit
Premium User
Fitbit Moderator
Fitbit Moderator

Hi @MrsRHB, thanks for taking the time to share this product feedback about being able to move your Fitbit account to your new email address with us. Because a similar product feedback was already requested on this board, I’ve moved your post here. Please support this product feedback by adding your vote, this helps our developers to keep tracking its popularity and demand over time.

fitDanboy
Base Runner

I received an email asking if I would switch my FitBit account to Google platform-knew it would be coming.

Has anyone done so? Experience? etc. thx. 

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