Add HSBC to Fitbit pay

I suggest adding HSBC to Fitbit pay

 

Moderator Edition: Updated title for clarity & label

110 Comments
carmen.cc
First Steps

I agree, should definitely add HSBC. Fitbit Pay is basically useless in the UK for now

SunsetRunner
Not applicable

Please add HSBC to the Fitbit pay UK

This is an International bank and I don't see why it's not listed?

I purchased the Fitbit versa over the Apple Watch, knowing it had a wallet option, only to be disappointed that HSBC was not supported. 

Twiggy20
First Steps

Exact same issue, bought the Fitbit thinking it would have wireless pay options, like it suggests it does, only to be very very disappointed! 

Twiggy20
First Steps

Would be great for all major UK banks to be added to Fitbit, alternatively do not falsely advertise this "payment feature" of the product when in the UK there are only 4 pay options! 

VaughanHP
Recovery Runner
I could not agree with you more. Come on Fitbit sort it out

Sent from my Huawei phone
LuciaFitbit
Premium User
Moderator Alum
Moderator Alum

Hi @SunsetRunner, thanks for taking the time to share your feedback with us. This feature suggestion already exists so I’ve moved your post here. Don't forget to add your vote!

Cronky70
Jogger

Same comment as many on here. This product is not fit for purpose as advertised and sold. I bought this as a Christmas present for my wife. I wish I had bought the Apple Watch now. Can I get a full refund?

V1nny
Jogger

Is there any progress on HSBC and fitbit pay? 

Shakey-Shane
Base Runner

I’ve just found this out to that you cannot use the Fitbit pay option when you have a HSBC account

 

my thoughts are that they must not meet the security level required which I’m guessing is certainly good in one way although infuriating in another

 

I’m guessing once the app as been fully secured we can be assured that out money is a little safer 🙂

HBGWinch
First Steps

HSBC are one of if not the most popular banks worldwide. Adding HSBC to Fitbit pay would benefit quite a lot of people.

Spannermonkey
First Steps

Is there any progress with having HSBC on the Fitbit pay yet? 

SunsetRunner
Not applicable

Still not resolved, Fitbit do you have an update for your misguided customers? Oh and please add HSBC and some UK banks............

Prentice
First Steps

Hi, please add HSBC Canada too.

Anyway, maybe I’m going to open an account in one of the small banks available here. However, I do have HSBC because is helpful when I’m traveling to USA and UK. Thanks!

riteshsonawala
First Steps

...and yet there has been no progress and Fitbit pay is still with a few banks only.

CrystyXp
First Steps

Please add HSBC UK to Fitbit pay.. I was disappointed after I tried to add the card and I find out that’s not possible.. I use my fitbit and it would be even more helpful paying also.. Thank You! 

Weaveriski
Recovery Runner

Disappointed in the lack of UK access. Going to switch to apple watch soon, but having any UK major banks is a big hole. 

andrewstent78
Jogger

I also very much wish for HSBC to be added to the list of UK bank that Fitbit pay can be used with. Can a Fitbit moderator comment on progress with this important feature update. The list of banks available is poor. Boon requires a monthly subscription which is annoying, I font recognise the others in the list, aside from Santander, but I do not want to switch banks just for this.

Crossan
Stepping Up

Definitely add HSBC, currently the only 'major' bank supported is Santander along with others I haven't actually heard of before. Without the likes of HSBC, RBS, Barclays, Halifax etc etc this function is unfortunately useless in the UK. 

riteshsonawala
First Steps
I have been using Fitbit for long now and I love it.
I think Fitbit dosent care about comments as this thread has been going on
for ages now and none of the big banks have been added.
Fitbit pay is useless to me and I haven't used it at all.

Really disappointed.

Thanks
NoviceJogger
First Steps

It would be nice to have HSBC banks added in fitbit Pay & will benefit UK based users significantly. 

McGoo80
First Steps

What is stopping this from happening? This thread is very old and no action by Fitbit.

dont seem to care about the brits, feeling frustrated and undervalued... 🙁

Shakey-Shane
Base Runner

It’ll be more to do with security than anything else and looking at how FitBit act with software bugs, I for one don’t care anymore as I’d prefer FitBit not to have access to my account

StevieTog
Jogger

Come on FitBit, you have a very large user group here asking you to support FitBit Pay for the vast range of UK Banks. Not just HSBC but ALL of the High Street Banks, you can't possibly expect to compete with the likes of Apple or Google smartwatches without this.

I bought my fitbit Versa from the sales pitch on your website which actively promotes FitBit pay, you can imagine mine (and from the looks of the community forum a large portion of users) frustration with the frankly pathetic range of banks available for use. I for one feel very let down (bordering on deceived) by FitBit on this matter

 

Get a move on and turn FitBit Pay into something which is actually usable.

josment
First Steps

Please add HSBC to UK Fitbit pay, it's a shame UK users can make use of a feature we have all paid for.

DMElec.1
Recovery Runner

Pebble would have allowed HSBC to be a bank on the list.  Shame, wonder what happened to them..... Where did they go....... They were perfect in every way...... Such a great company....... Not slow to change or stuck in the mud like other companies I've heard of....... Oh well, maybe whoever bought them out would be improved by their can do attitude.... Or, maybe,....not.

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