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I recently got the Charge 5 and I was very excited to learn about the Fitbit pay option. However, I was disappointed to learn that I can't use this feature because Fitbit Pay is not supported by many of the larger/well-known banks in Canada. I see that this suggestion was placed quite a few years ago and we are yet to see this suggestion become a reality. I'm sure many other Canadian Fitbit users would be thrilled at the prospect of having TD Canada Trust added on as bank that supports Fitbit Pay!
Ya, this has been going on for a while, I think my post is ~4 yrs old.
Just buy a fit bit for what you want it to do. It’s tracks fitness well, and has a cool sleep tracker. The information on a Fitbit app is easier to digest than a Apple Watch.
However, the lack of payment options is an issue. I haven’t purchased a Fitbit since this post but I have bought 2 Apple watches ($2,000) since and I’ll never go back.
The company blatant disregard for what their customers are asking for tells me that have NO intentions to listen to us.
So I’ve hade my versa 3 smartwatch for two years now. It’s been a great watch and am very happy with it. I’d be even more happy with it if I could use all of its features. In particular the fit bit pay feature. Out of the limited banks that support this feature only one of them is a top five rated bank in Canada. I paid extra for this watch for said features. It would be nice if Fitbit would stick to their engagements. Its clear that they’ve put the effort into their American customers as they have over 200 banks to use from. It would appear that they just don’t care about their Canadian customers. If I may make a suggestion, a quick google search will tell you the top banks use in Canada.
Hi @Versa420007! Thanks for participating in Feature Suggestions. We wanted to let you know that some of the ideas you recently posted already exist on the Feature Suggestions Board. You can see them here where you can add your vote to those existing suggestions:
We recommend always doing a search first, in case someone else has already suggested your idea, or something similar. That's the best way of keeping the discussion focused and making sure the suggestions don't get confused, or split a popular vote. If you'd like to see a different bank added to the Fitbit Pay supported banks list, please repost it as individual Feature Suggestions by clicking ‘Add New Suggestion’.
My feed back.... tons of post about td bank needing to be a payment option with millions of people using the bank and still nothing added.... I seen a post 2017 and we are in 2024.... is td ever going to be added or never ?
Yup! Loved my FitBit it originally was better than the Apple Watch- long since switched. FitBit obviously doesn’t take customer feedback and isn’t interested in the Canadian Customers 🤷🏻:female_sign:
Hi @FreshPrinceofWP. Thank you for your product feedback about adding TD bank to Google Wallet app with us! We've found a similar request and merged yours with it. You can find it here. Please vote on the existing thread to help us track interest. To learn more about how Fitbit decides what product feedback is developed, visit our FAQs.
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