Add notification on Fitbit app if there is a server issue

Basically the last few days seem to have caused a lot of people issue as they couldn’t sync, update, correct steps etc.
if the app had an announcement box at the top saying about a particular issue then perhaps Fitbit community wouldn’t express their angst so much

 

Moderator Edit: Clarified subject

7 Comments
kleberium
First Steps
If app is having trouble communicating with fitbit cloud services, display an outage status in the app.
ayaashpaw
Runner

Simple & effective!

Please implement Google !

ayaashpaw
Runner

Great idea..!

Status changed to: Reviewed By Moderator
LizzyFitbit
Premium User
Fitbit Moderator
Fitbit Moderator

Hi @JonaUKresident, and thanks for taking the time to share this suggestion about adding a notification on Fitbit app if there is a server issue with us. We rely on feedback like yours to help us develop products and features that we know our community wants to see. If this suggestion receives votes from other customers and gains popularity, it will be shared internally with various teams at Fitbit. To learn more about how Fitbit decides which suggestions get developed, visit our FAQs.

Watch this space for status updates. In the meantime, try visiting Health & Wellness to talk with other members about all things health and fitness.

LizzyFitbit
Premium User
Fitbit Moderator
Fitbit Moderator

Hi @kleberium, we wanted to let you know that the ideas you recently posted already exist on the Feature Suggestions Board. You can see them here where you can add your vote to those existing suggestions:


Please try to make sure you only post one idea per suggestion, so we can keep the board organized, easily searchable and see which idea other members are voting for. Thanks for participating in Feature Suggestions.

Hamcclin
Recovery Runner
It would be really helpful if you could send out a text or email update when the app goes down and when it is back online. This would save all of us the time of troubleshooting to figure out what the problem is when it isn’t on our end. Thanks!
LizzyFitbit
Premium User
Fitbit Moderator
Fitbit Moderator

Hi @Hamcclin, thanks for taking the time to share this suggestion about sending a notification when there is an issue with Fitbit servers. Because this idea was already requested in the Feature Suggestion board, I’ve moved your post here. Please support this idea by adding your vote, this helps our developers to keep tracking its popularity and demand over time.

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