Hi there,
I am wondering why bed time reminders, cheers, taunts and messages go to the phone/laptop the Ace 2 is linked to rather than to the actual device our kids are wearing and if this could be modified?
This device is advertised for 6+ years old. Many kids do not have their own secondary device and as a result their Fitbit Ace 2 are linked to their parents phone or laptop like my 9 years' old Ace 2 is. It makes no sense for kids to have to check an app on a secondary device to see a reminder for bedtime (which of course they won't see in real time as the phone/device may be in another room) to see if they have received a cheer or message or a reminder to wind down for bed when the device they are wearing on their arm can and should be showing them this information in real time as it is actually on their wrist.
We are trying to encourage our children to be physically active and mindful of sleep (which also does not show up on the device) yet you are asking kids to go find the device their Fitbit Ace 2 is linked to to see reminders and cheers and sleep hours.
Please can I ask that you look into making these features visible on the Ace 2 device. I know my daughter would love to see a 'cheer' pop up on her device during the day! These features would really make the Fitbit Ace 2 stand out from competitors and the kids would be so excited to have them!
Join us on the Community Forums!
Community Guidelines
Learn the Basics
Join the Community!
Not finding your answer on the Community Forums?
Go to the Help Site
Contact Support