Allow us to move or delete Cardio Load prompt

[BonBon7]

There is a new Activity called Cardio Load on my home page and I cannot move or delete it. I don't care about it. I want to see my Steps on the top of the list and now I can't see them because of this new Activity and the size of my iPhone mini. This is ridiculous.

Moderator Edit: Clarified subject

[Bodyjammer-jo]

I hate this cardio load nagging. Its so demotivating. I'm in danger of undertraining so I do a run and a gym class...no I still haven't done enough. Then suddenly I'm in danger of overtraining. Please can I turn it off?

[Grass003]

I agree. I hate it so much. I don't need to be guilted into cardio when that's not my target. Please make it go away!

[Jana.Velvet]

I support the removal of the notification. I'm currently recovering after a serious illness and I really don't need to be harassed several times a day that I'm in "risk of undertraining" when I am currently happy to be able walk my dog.... I switched the tile off but I still get the stupid notifications 😞

[88isgreat]

Agree this Cardio Load business is intrusive and not motivational and needs to go. Even worse is when it says “You’ve been at risk of undertraining…” Excuse me? What do you know about my risk profile? That is completely negative, fear-based, patronizing, inappropriate wording. Just let me see my data and I’ll decide whether I need to go harder or not.

[Lothlaurianne]

I took my Fitbit off this week because my stress levels are already high and were being exacerbated by that judgemental pop up. I honestly don't know if I’m going to put it back on now that the stress it causes counters the benefits of wearing it 🤷🏻‍:female_sign:

[Dagnabbit]

Cardi Load is whacko. I don't want or need it. I do what I do and don't need some AI BD nagging me. 

[DrNic]

Absolutely agree either with the comments made before. Whilst I like the cardio load feature and am using it, the constant appearance of the message is extremely annoying. It also seems to be the same message regardless of whether you have been meeting targets or not. Please provide a way of accessing it optionally. 

[Feylinn]

Another +1 here. Removing the feature from my home page should remove the shaming notifications. It is actively making my mental health worse to be greeted with “HEY YOURE NOT DOING ENOUGH” front and center every time I open the app. I am PHYSICALLY DISABLED. I physically cannot workout and I cannot improve my fitness. I don’t need this in my life. I can now add fitbit to the list of people/things who are constantly telling me that I’m not doing enough, that being sick and disabled is my own fault, that I am fundamentally broken and messed up. I honestly might leave fitbit if this is not fixed because I cannot afford for it to tank my mental health so deeply.

[Bfm129]

If Fitbit wants to add features, I'm fine with that, however, I think EVERYTHING should be able to be deleted from my personal page.  Fitbit has once again made changes that are unwanted. Fitbit doesn't know what I should be doing daily. And to add insult to injury, Fitbit can't keep the current parts working properly anyway.  My phone app often shows more steps than my Fitbit itself.  How is that even possible?  If Fitbit can't keep something as simple as steps accurate, how can I rely on anything?

[Saphye]

Adding my voice to say that I want to not have to click X every single time I open the app. We should be able to permanently make it go away if we are not interested in it. 

[Abll12]

For a temporary reprieve, you can delete your cardio load data and the notification seems to disappear (but I imagine it will come back soon enough)

to do that:

- on the app, click on your initial in the upper right corner

- choose “your data in Fitbit”

- choose “deletion options”

- scroll to cardio load and choose

- choose “delete all cardio load data”

- confirm & delete

I did this a few days ago and it hasn’t (yet) come back…

[Fastfred1959]

I'm kinda curious as to why one of the moderators didn't give us the info on how to remove cardio load prompt??

[thegazelle85]

This latest issue is so emblematic of how Fitbit has gone downhill since they "redesigned" this app.  Based on my own experience as a 10+ year Fitbit user and the countless threads where there is an overwhelming negative consensus to these changes, I am absolutely shocked that Fitibit has not even once made a change to what their customers want.  Do they want to lose their customers?  Because that is exactly what is happening.  Stupid, idiotic things like these useless and inaccurate reminders not only take up valuable space on the screen, but the fact that there is no way to turn them off is just part and parcel of the Fitbit's change in development strategy to be completely tone deaf to their customers.  It's like they have a small vocal focus group of non Fitbit people throwing ideas on a white board and they just incorporate them without actually measuring the changes' effects on long standing users, the bread and butter of Fitbit.  Looks like Fitbit will become a future business study for models of how to take a thriving business and completely drive it into the ground.   

[Fastfred1959]

The last person's comments are exactly how I feel. Ever since Google bought Fitbit there has been a downward slide. It's as if they don't care about their customers.

[kaalc00]

+1

If I choose to turn off the cardio load tile, I don't want to see useless cardio load messages - especially if they are demoralizing or patronizing. 

[Bonniebonnie]

It will come back every 7 days and you will have to delete your data again.
I contacted support and got a poor grammar rude response. Next time it's
watch buying time, it's anything but fitbit/google

[LCot17]

@LizzyFitbit i think we can safely say this has gotten quite a bit of additional attention and comments from users… when will we get additional feedback from FitBit about how they plan to address this? Clearly there is a large number of us who want to be able to completely disable this “feature.”

[Nlubcke]

I've had mine off for the past two weeks and still every day an annoying pop up telling me I'm at risk of undertraining. What does this app even know about my training? Cardio isn't my goal, I lift heavy weights and I'm making excellent progress. So to be told every day I'm at risk of undertraining is offensive and demoralising.

Turn it off fitbit!

[eve_]

Has this been considered as a GDPR issue? It’s clear from the comments here that many Fitbit users do not want their data processed to generate cardio load metrics, yet this processing continues, leading to unwanted notifications. Given that this involves personal health data, which is protected under GDPR, shouldn't users have the right to opt out entirely? This seems like something that should be prioritized.

[Dagnabbit]

Halle-freaking-lujah! It looks like they listened, or maybe it is just a
fluke, but the cardio load message hasn't appeared on my Fitbit page today!
I hope it's gone for good...

[diannetm]

Please remove the cardio load altogether. It either gives me a ridiculous target or tells me to rest up. I can do an hour long spin class and receive a whole 20 cardio points for it!

I have been a fitbit user for 10 years but now looking at other fitness trackers. 

[EAndrews1]

I agree, I find the Cardio load is incredibly demotivating. I want to be able to remove it.

[Fastfred1959]

I'm still kinda curious as to why one of the moderators didn't tell the people that have wanted to remove the shameful cardio load prompt didn't give instructions on how to do so?? Does anyone besides me believe that the cardio load prompt was detrimental to disabled, pregnant, eating disorders, mental health, injured people,  people that injured themselves while trying to follow the cardio load prompts????

[Desultura]

Absolutely, I also want to remove this cardio load prompt together with the entire feature. It's intrusive, it's algorithm is very poor, half the time it's just nonsensical. With all that it's non-removable.

[Lili-94]

I haven't read through all the messages, but I too find the feature insulting, counter productive  and dangerous.  Google/Fitbit does not have the underlying health data that could make this feature useful, and that's normal.  The "personalized" suggestions are only personalized to the extent that a given profile falls within a specific range.  What's not normal is that they've taken a tracking application, and are trying to make it into something else, let's call it a "prodding" application, without considering the possible physical and psychological impact.  What will happen when someone with a heart issue exceeds their possibilities trying to satisfy a cardio load encouragement?  What happens when an "alpha+" mentality (for those who remember the term) can't cope with not meeting the app's expectations.  One of the reasons I stayed with Fitbit and didn't move to a tracker that was more accurate for certain sports like swimming was because I liked the lighter touch, the sense of humor, and the positive reinforcement.  Fitbit is supposed to be a tracker and it does that reasonably well.  I use a Garmin bike computer for cycling because I need more information than any tracker could provide - and that's fine. Cardio load may be an option that some people want, and that's fine too.  Like many other user,  I want to be able to remove it, and it's time that Google/Fitbit makes that possible.