Allow us to move or delete Cardio Load prompt

[BonBon7]

There is a new Activity called Cardio Load on my home page and I cannot move or delete it. I don't care about it. I want to see my Steps on the top of the list and now I can't see them because of this new Activity and the size of my iPhone mini. This is ridiculous.

Moderator Edit: Clarified subject

[Fe20]

I also vote no on mandatory, irrelevant messages. They are not always "you need to train more." Sometimes they are "you are over training." Since I do the same workout 4-5 times a week and have rest days as needed, I don't understand where they even get the info. But I hate opening my app to check things now. 

[Effyoufi7bi7]

Adding my vote (in addition to requesting direct through app feedback). It's become a regular thing for me, I exercise for two or more hours, at least an hour of vigorous exercise, and the app says this isn't enough. Hear, hear to this being demoralizing, abusive, offensive, and completely unnecessary. Fitbit when will you take action?! Keep the option, fine, but let us turn it off!

[Hungreh]

I would love to see a feature where we could personalize the speed for our treadmill workouts on the watch. The distances recorded for treadmill workouts are terribly inaccurate. That said, if we could set the speed at the start of a workout, then the math would already be there when the workout is stopped via the watch to then be recorded in the app.

Just a thought!  

[guitargrrl]

It seems like such a simple programming fix to disable Cardio Load notifications when the user disables the option in the app, but apparently the Google Fitbit team seems to revel in its customers' misery or they'd have fixed it by now. I get messages that state I'm overtraining one day but the next morning after a night of sleep, it says I'm undertraining.

Interestingly, the only time I don't get a notification is when my Readiness level is low. I was curious to see what it would say, but a message never pops up during this status. 

[Fanrentals]

Please get rid of this. It's annoying and broken.

[Nlpo]

381 comments and nearly 600 users telling you they HATE this feature. Do you actually care about product feedback and your consumers? It has been three months of people HATING this feature yet you've done nothing to fix this issue by simply making it optional. Guys, time for us all to get a Garmin instead. 

[Bubba95]

Interesting to see a summary of all of the posts so far. It is strange that no one from Fitbit has responded. One thing I thought of was to start making comments about the issue(s) on Google. It does seem that many stores, restaurants etc do reply to users Google reviews. Maybe that might be a way to get someones attention.

[ssrivastava]

yes, robots don't know what we are talking about. Post on Google or on
Fitbit website as review. You will get a response immediately.

[BecS81]

I posted a review on the Google store asking when they would address the concerns being raised about the cardio load. I was promptly ignored 

[ssrivastava]

They are not even reading this. We community people are reading who cannot
do anything. Just turn off those features. I did my stationary bike and
built more muscles than when I do with Fitbit coaches!

[Cefynques]

Totally agree.

I have Fibromyalgia, and whilst I like to track steps and exercise days, I do not want to be reminded that I have underperformed!?

I find it upsetting as this is something I am not able to do with my condition.

[BonBon7]

I am the one who originally posted this thread and now I am going to complain about the hundreds of responses and email notifications I have received on this topic but there is absolutely no progress after several months.  As a software developer myself, this whole issue and lack of resolution is a disgrace to my profession.  My solution:  I have stopped using the app and now I am going to disable notifications so I don't have to be reminded every day of how nobody at Google/FitBit cares.  If I didn't love the slim profile of my Luxe, I would move to an Apple Watch in a second.  Bah humbug.

[ssrivastava]

I am using my brain and past experience how I feel by doing exercises. Not
letting robot to tell me what to do!

[JimAdmz]

Holy cow, I didn't know this was a thing for others as well! Ever since it's been on it's been extremely annoying. I don't know what it is, I don't care about it right now, I just want it off my page. But like people have said every time I close the app and open back up again or even refresh, that annoying cardio load message pops up. Please take it away or allow users to stop the pop-up!

[Lili-94]

Sadly, that's probably what I'll do as well. My Charge 6 is not nearly as
easy to use as my Charge 5, the battery life is shorter, the automatic
tracking functions and sleep tracking aren't as accurate, and now the
annoyance of the Cardio Load. To be honest, I just ignore it at this
point, but given how inaccurate it is, it makes me question the validity of
the other indicators. I feel bad, because Fitbit support has been great
over the years, and I really enjoyed their quips and badges. I was willing
to pay for Premium because the combined package had value for me, but at
this point I'll be looking at Garmin or Suunto, the latter is unfortunately
a bit too large.
Good luck!

[RVinson]

Please allow us the capability to remove the daily cardio load prompt!

[LizzyFitbit]

Hi @BonBon7, and thanks for sharing this product feedback, which has received votes from other community members. I’m happy to let you know that this feedback has been picked up internally at Fitbit and is being considered by our team. This product feedback will either remain ‘Under Consideration’ until released, or else move to ‘Not Currently Planned’ if it’s not viable right now. Further updates will be posted here.

Please remember that if a product feedback is chosen for development, it can take some time before updates are available or a release is finalized, so thanks in advance for your patience. To learn more about how Fitbit decides which product feedback is developed, visit our FAQs. Fans can continue to vote for this product feedback while it is under consideration.

[Lothlaurianne]

@LizzyFitbit I’m glad someone is finally listening. I hope the team is paying attention to all of people saying the messaging is ableist. Because it is. It really shouldn’t be that hard to fix the issue. We are only asking to be able to choose the focus of our Fitbit data (like we have always been in the past) and to not get a negative, shaming popup that will not go away if we are less than absolutely perfect. Not everyone uses fitness trackers for the same purpose. 

I’ve taken off my Fitbit and unsubscribed from premium because of this issue and I have a feeling I won’t be the only one if it isn’t resolved. 

[sarkri75]

I just got this feature acitvated a few weeks ago (I don't have premium), and I absolutely hate it - couldn't agree more with many of the comments made already. I want to set my own targets, thank you! And please stop insulting me every time I open the app!! I don't see how this function adds anything more than the zone minutes already does. I certainly hope it becomes optional as is now considered.

[cpc54]

Suffering with a virus at the moment and unable to do my usual training. I'm rarely ill and hate it when I am. Bad enough that I had to miss my gym session yesterday and the last thing I need is a stupid message about hitting my target and getting back "on track". Do Fitbit really think these shaming messages are "motivational"? 

[Michella]

I am close to abandoning Fitbit because of these annoying features.  I have wasted way too much time on chat and online trying to get rid of cardio load, pace, etc.  Nothing I'm told actually gets rid of these. 

[VanMac1253]

I am having surgery tomorrow and will be unable to vigorously exercise for about six weeks.  I am NOT looking forward to opening the fitbit app every morning to be told what a slacker I am. The idea that fitbit thinks it knows what I am training for is a joke.  By some of the suggestions it must think that I'm training for a marathon (no), and other days it must think I'm training for a walk to the mailbox.  When I asked a moderator about the new data point, they couldn't even articulate how the cardio load is calculated, or what the range of targets is. It is the most useless feature in the fitbit data set, and I hope they decide that we can opt out if we want to.  

[Lili-94]

Dear LizzyFitbit, @BonBon7, and all of you who have contributed to this post,

I just want to mention that the TRIMP algorithm and similar systems were designed to help assess the effectiveness of training for TEAM SPORTS and other serious athletes.  Some Fitbit users, (probably not a huge percentage) may train with that kind of regularity and intensity, and that's great!  Others of us  can't, or have no desire to, train in that way.  Hence the need to make the Cardio Load, (and the horrible messages) optional.  To be fair, I can just ignore the Cardio Load tile in the same way that I don't log my food.  But the messages are pushing me to leave Fitbit.

For those of you who are curious about it, and for the team that's considering whether or not to make Cardio Load optional,  I would suggest that they  review some of the research that's been done on the TRIMP algorithm,   its uses, and its potential weak points.   One potential source of information (there are many out there) can be found here: https://journals.humankinetics.com/view/journals/ijspp/17/4/article-p507.xml

Please note that I am not an expert on the subject, I have no link to either the International Journal of Sports Physiology and Performance, nor the authors of the article.  I do try to train fairly seriously in two sports, but my professional and personal responsabilities don't always make that possible, and I resent Google/Fitbit adding to my stress levels - they're high enough without them.

[Bexielou]

I have to comment again because I'm incredulous and laughing. I was sick for 10 days, flu, every day the app gave me a stupid.. You need to make your target.. Message. Then now I'm back to work out today and it's told me I've gone over my target and I need to slow down. Even the feature doesn't know whether it is coming or going. You've tried to make an intelligent diagnostic but it is not intelligent enough to ask if someone is sick or injured, there is no off mode, and moreover the app can't even ingest it's own data to understand that other metrics are different. Turn. It. Off. 

[JmeMc]

Can we please have the option to turn off the suggestions that pop up at the top of the page sometimes? They populate over what I’m looking for and are an inconvenience. Also, I don’t need telling how to train.