Allow us to move or delete Cardio Load prompt

[BonBon7]

There is a new Activity called Cardio Load on my home page and I cannot move or delete it. I don't care about it. I want to see my Steps on the top of the list and now I can't see them because of this new Activity and the size of my iPhone mini. This is ridiculous.

Moderator Edit: Clarified subject

[Engelcain]

Agreed with this thread. Remove this feature or make it optional. It's both annoying in form and inaccurate in content. 

[cpc54]

Yesterday according to my watch my readiness was low and the cardio load target was 1-35.

I went to the gym yesterday (first time since I came down with this virus)  and achieved AZM of 89 and Cardio load of 59.

When I opened the app I got a popup saying my target was 101 - 126 and I needed to train harder. I reopened the app and then got the same target as my watch and was told to take it easy.The popups and target are not only demotivating they are bugged.

Stop with the under consideration, listen to your customers and fix it.

[jersen]

In common with many others, I have found that if I delete the cardio load data, which I have done several times, it stops the message for about a week, then it starts again. Make it go away. Permanently. And let users opt out of cardio load altogether.

[LizzyFitbit]

Hi @JmeMc. Thank you for your product feedback about being able to remove the Cardio Load prompt on the Fitbit app with us! We've found a similar request and merged yours with it. You can find it here. Please vote on the existing thread to help us track interest. To learn more about how Fitbit decides what product feedback is developed, visit our FAQs.

[Longman2]

The cardio load pop-up is making me not want to use Fitbit anymore. Every other tracked metric is allowed to be turned off except this one. The worst part is the feature is so poorly implemented and non-sensical that it is essentially meaningless. I cant imagine who this feature is designed for, certainly not the average user. Which just makes it all the more infuriated that it is forced feed to everyone with no way to turn it off. 

Seriously, do better!

[HarpersMike]

The whole rationale, as i understood it, for the (terrible) new app interface was to allow more customisation.

The addition of cardio load just adds more bad data, that cannot be removed.

As a comment on cardio load, one day it tells me I have to get 160 or more. I run a 10K followed by a walk of 15 miles and I still can’t hit the target. The next day, the target is 1 or more, so I hit the target just getting out of bed. Makes no sense. 

[sillyquestion]

I love my Fitbit, but I neither want or need the cardio load "advice" provided. I have fibromyalgia, if I followed the advice it would make me ill... if I don't follow it I feel like a failure and become less motivated to exercise. 

[kayceewot]

TO REMOVE POPUP…the steps I took…

On phone app, click on Cardio Load. Click on “…” in top right corner. Click on Manage data. Delete all data.

Return to Today.

I then swiped to close out the Fitbit app. Next time I opened the Fitbit app, the pop up does not appear.

Am I dreaming? Is this a fix to this much hated pop up? I hate it too. 

[ssrivastava]

Oh good. I will try it too.
Thanks

[domingsm]

Please get on this. We want the option to permanently opt out of the “Ready to hit your target today?” popup. It wouldn't be so annoying if it only showed when you first open the app in a 24 hour period, but it shows up every. single. time. the app is opened. I am so sick of having to close it or to scroll past it to see the tiles that I intentionally placed at the top of my display. This is such bad UX. Please just get rid of it, or make it part the Cardio Load tile so you only see it IF you want to check out the Cardio Load data. You are forcing a metric on people who are not actively choosing it.

[Ishagirl]

Sorry to say, that is only a temporary fix. You'll have to repeat it at
least weekly.

[Roscarn28]

Adding my vote. Please remove this, it’s actually de-motivating and harmful to a lot of us, obviously. 

[md57]

• Coming up to 3 months since this horrible "feature" was forced onto us, with Google showing complete contempt for its customers by ignoring our pleas to remove it. I'm 67 years old and even if I do 75 active zone minutes a day I'm still being nagged to increase my workouts! This constantly inaccurate popup is virging on dangerous.

[AndreaT]

I am convinced that the google software engineers and their managment do
not wear fitbits or have any real quality control. There is no way they
would allow for these prompts to continue if they used their own products.
The prompts borded on abusive!

[Elhutton]

Completely agree. The Cardio Load “advice” is usually inappropriate or unhelpful. I’ve been training for 20+ years, know very well how to get my training right and if I followed FitBit advice, I would be putting myself at risk. It makes no sense that we can’t disable it - please change this!!

[cylonvamp]

I'm trying to remove the cardio, I'm getting really tired of seeing "are you ready to hit your target"? No, no I'm not ready. I followed the suggestions on how to remove it. It keeps popping up like a zombie!   Fitbit went downhill when Google bought it. 😞 

[Ciceronroma]

I hate the Cardio Load pop up so much. It is absolutely useless. It lies to you, and makes no sense whatsoever, and as other users have commented, it even suggest dangerous things.

Yesterday I hit the gym for an hour and a half. Lots of cardio, lot's of muscle work. My muscles are sore today, and I am tired. I should dedicate myself to some light cardio, and that's it. But Cardio Load is adamant I need to achieve nearly 200 cardio loads today! That would require me to run for 3 hours straight and end up severely injuring myself due to overwork.

Take this stupid thing off my dang Fitbit app, it is absolutely infuriating and its making me hate your product.

[Juliann46]

Is there any feedback about when a decision may be made about the cardio load message now it's under consideration? I'm rapidly losing patience with it, it seems to be popping up more frequently and I'm close to buying a different fitness tracker and abandoning fitbit. 

[Bleep1967]

Get rid of cardio load pop up or at least allow the user to delete it. It is so annoying!!

[miminaz]

This number is rubbish and I would like to be able to completely disable it. After a sleep score of only 52 and being sick, why am I being pushed toward a cardio Load of 90? How the recommendation is made often is nonsensical. And then when I hit the x to close it in "Today" it still comes back half and hour later!?

[jersen]

Fitbit describe this issue as “Under Consideration”. I cannot see what is so complicated about allowing users to switch this feature off.  Why would you not allow us to do this without delay? It so obviously hugely irritates a sizeable cohort. It so obviously damages that cohort’s view of Fitbit/Google. What does Fitbit/Google hope to gain by denying choice in this matter? I regularly delete my Cardio Load data in order to manage this feature. When it reappears I utter words out loud or silently, the last word of which is not “on”.

[MaXPainT]

The pop-up shown when the tile is turned off is an obvious bug which should take less than five minutes for a developer to fix. If it takes that long to fix something that small I can't imagine how long it takes for something bigger to be done.

I've been rowing daily for two years. Then I've got myself a fancy pixel 3 watch and started following the cardio load algorithm. Two months later I quit rowing. The algorithm is broken. Maybe it is good for someone  who is preparing for olympics, but even when set to maintain fitness instead of forming a healthy habbit it will push you harder and harder and shame you when you fail to reach the target. At the start if the two months my maximum target load was about 60 which took me something like an hour of rowing to reach. By the end of the two months it was giving me ~140 on a daily basis. I am not a gym bro, I don't have the time and the will to spend a couple if hours daily to avoid the shaming messages.

The messages are generated at the start of the day when you have 0 points on the clock, so almost each day you start with an undertraining risk message until you get to your workout.

[LizzyFitbit]

Hi @miminaz. Thank you for your product feedback about being able to delete the Cardio Load prompt from the Fitbit app with us! We've found a similar request and merged yours with it. You can find it here. Please vote on the existing thread to help us track interest. To learn more about how Fitbit decides what product feedback is developed, visit our FAQs.

[Amysrecord]

I agree with other commenters. I had the shaming cardio readiness app notification. I do not want to track this metric. Please allow us to remove this reminder unless cardio readiness is turned on. 

[GoalTorrent]

I agree with all the other comments that we should have the choice whether we have this as part of our screen.