Allow us to move or delete Cardio Load prompt

There is a new Activity called Cardio Load on my home page and I cannot move or delete it. I don't care about it. I want to see my Steps on the top of the list and now I can't see them because of this new Activity and the size of my iPhone mini. This is ridiculous.

 

Moderator Edit: Clarified subject

599 Comments
cpc54
Recovery Runner

Today at the gym my cardio load actually started counting down. One minute it was showing I had achieved 22 and then it suddenly dropped to 20.

If Fitbit aren't going to make this useless feature optional they could at least make it work!

 

Esso1962
Base Runner
Thanks for that!!
Esso1962
Base Runner
Totally agree with you there! The cardio load comments are condescending
and almost always negative. It feels like an active discouragement to use
any tracking at all.

What is Fitbit trying to accomplish with this??
Muttley76
Stepping Up

Have to admit I reached my limit with this feature today. Last Friday i did a 10k charity run so my cardio load that day was exceptionally high. One week on i am being told I am at risk of under-training even though my cardio load AVERAGE for this week is identical to last week. 

Lili-94
Recovery Runner
I dislike the feature, it's scientifically unjustifiable given the lack of
detailed personal data that Fitbit/Google has access to, and it's
inaccurate and inconsistent. I went on some of the other discussion
groups, both Fitbit and Reddit, and some people seem to like it, some even
wanted it added to their Pixel or Fitbit device, others deride it as
inaccurate and disheartening. ALL OF WHICH argues for a feature that can
be enabled or disabled. My Charge 6 acknowledges that I do not have a
target - I have refused to set one - but I continue to get messages about
my training, over, under, and for all I care, through the middle. The
problems with the cardio load have made me realize how inaccurate many
Fitbit features are - and one of the people from Fitbit support did ask how
exact an answer I was expecting. That's something I would like to see. If
Fitbit/Google is refusing to remove or modify the cardio load feature,
let's have some information. How accurate is it? How accurate is Fitbit's
estimate of your VO2 Max? 40%? 60? 10%? If one of your primary activities
is swimming, then the Cardio Load feature could never be accurate because
it doesn't track heart rate in the water. Basically this whole discussion
has proved to me that if Cardio Load isn't optional, maybe my Fitbit is.
BecS81
Jogger

Hey Fitbit, please update us on the status of this request. You have hundreds of unhappy comments so why not be respectful to the people who have spent a not insignificant amount of money on your product and tell them what's going on. If it's under consideration, someone sees merit in the request, what's so hard about actioning it?

Darch6827
First Steps

Agree so much this week. Yesterday I did a pre crossfit session, a crossfit class, an additional afternoon crossfit session (training for a comp) and a 52min walk. My body is sore beyond belief and it is telling me that I am at risk of under training. It is incredibly frustrating and demotivating. I’m about to head into surgery in a weeks time and will have to take time off training altogether and these types of messages will only make my mental state worse 

artful_dodger
First Steps

I also don't want to be told how much exercise to do each day and would like the choice to remove the cardio load target. I am quite pleased if I hity own targets each day and at 72 I am not trying to win a marathon.

cpc54
Recovery Runner

How about an update moderators? If you have time to remove posts you surely have time to update your paying customers?

 

Esso1962
Base Runner
There’s a very informative article from 12th October in Watches and
Wearables, called “Fitbit’s missing year and what it says about Google’s
plans“.

I uploaded it in this community but it was rejected by a moderator…
Feral.Queen
Jogger

Agreed! I've had nothing but issues with the cardio load. I set to maintain and I was over training without doing anything outside my normal. Switched to improve and at least then stopped getting yelled at for over training, but in the last couple of months, I'm suddenly not reaching the goals so I went back to maintain and it's still accusing me of under training. And now (for reasons outside of Fitbit's stupidity) I'm having my heart looked at for other possible issues and this message makes me avoid the app, which has me contemplating dropping my subscription and switching to something else.

tamlin1
Jogger

Yes, please allow us to remove it. Cardio load makes very little sense tbh and I don’t care to have it on my screen, but the prompts persist. It doesn’t work and I don’t want to use it.

JustSo
First Steps

The Cardio Load notifications seem finicky, giving me conflicting summaries and instructions. It alternately tells me I’m not exercising enough or pushing too hard because I can’t always meet its daily goals exactly as specified. I actually have daily goals of my own and can’t always organize my exercise in the sequence it demands. I’d rather just shut off the notifications and use the measurements my own way. Unfortunately it’s turning into a pretty good advertisement for Apple Watch.

Lisaducky1832
First Steps

Does anyone actually find any value in Cardio Load? I work 70hours a week on my feet and it tells me I need to rest. I take one day off and it says I've been undertraining. Sometimes those are flip-flopped and I'll hit 15k steps in a day and it says "you're undertraining"

If it works for some people then great but why can't I just turn off the notification bubble in the app!!!

Amyfatbit
First Steps
Every time I open the app, I see this cardio load banner, even though I dismiss it, it keeps showing up. The way the message is written and the content feels like it’s shaming me every time I open the app, at this point it’s making me consider getting rid of my Fitbit altogether because I find it incredibly demotivating.
maryshark
First Steps

Today at the gym i actually had TWO cardio liad banners pip up. And every time i x’d out it repipulated! My rhe has decreased 10 points in the last month, U’ve list 15% of my body weight in the last two months, workout everyday and yet Fitbit is STILL shaming me with rhis banner EVERY time i log in. Very dishwartening,especially when friends with other smart watches/fitness trackers don’t have this awful nin-option.

 

if i want, fine, that’s great. If not, allow us to pursue health healthily!

wcrosman
Runner

I agree with others on their comments.  I will be buy an apple watch when my current device dies unless this is changed.

judiloks
Stepping Up

Have "cardio load" as a metric if you must. Fine. However, I personally have no use for it, so in the name of plain decency, give Fitbit users the option to turn off all cardio load notifications. Don't need or want your suggestions or "encouragement."

OswinOswald
First Steps

Big agree! Not only is it something we didn't ask for, and this should be able to remove, but it's wild in its calculations! 

Yesterday it was telling me to slow down. Today I am at risk of under training. Nonsense. 

gigiornaut
Jogger

I removed the cardio load metrics from my app but I keep seeing the cardio load suggestions. I want them gone, how should I do this? Thx

jpapaianni
First Steps

Remove this feature completely, is a massive failure.

amymurray122
Runner

This feature is the most worthless stat ever. I gain cardio load just by sitting, so I'm "at risk of overtraining" every day! If you don't want to remove it, fine, but make it an OPTIONAL stat to display, just like the rest of them! Don't shove it in our faces with no way to remove it.

j0toro
Jogger

I had an injury for two weeks so couldn't train as hard so it shamed me the whole time. Then, when I went back to training it spent three days telling me to have a low cardio load of 1-11 then then fourth day shouted at me for under training and said I needed a cardio load of of 45 or higher. This is insane and not at all scientific or helpful. Please just get it gone or let us switch off the nonsense prompts.

cpc54
Recovery Runner

My other fitness tracker has an option called rest mode where it adjusts
tracking and advice. It's a shame Fitbit don't have this option. I have 
suggest this via Fitbit feedback


>From the help for my other tracker:

"Scenarios Where You Might Use Rest Mode:
Recovering from an illness, such as the flu or common cold
Recuperating from a physical injury
Experiencing excess stress or anxiety
Experiencing joint/muscle pain or body cramps
Recovering from jet lag"

mirabella007
First Steps

This has been under consideration for, coming up to, 1 YEAR. This is ridiculous, there are almost 1000 people saying it's something they don't want to see and are asking Google to at least make a feature for it to be turned off. I luckily do not have an eating disorder, but people who do or are going through recovery, will 100% be affected by this. It makes me feel guilty and it affects my mental health, so for God's sake, do something about this!!! This is a dereliction of duty as an organisation that is supposed to put customers' wellbeing at the forefront. It doesn't need to be considered anymore, make it an option to turn it off. Period.

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