Allow us to move or delete Cardio Load prompt

[BonBon7]

There is a new Activity called Cardio Load on my home page and I cannot move or delete it. I don't care about it. I want to see my Steps on the top of the list and now I can't see them because of this new Activity and the size of my iPhone mini. This is ridiculous.

Moderator Edit: Clarified subject

[Esso1962]

Unfortunately this worthless feature comes mandatory to all - subscription
or not…

[OswinOswald]

@LizzyFitbit can we get an update on this please? Surely would not take a year for someone to write an on/ off code? 

[Darch6827]

I’m now two weeks post op, just resumed light walking again (no crossfit for me as yet), and I’m now “at risk of overtraining and should take some rest” lol

[OswinOswald]

@Darch6827 I have been at risk of overdoing it and under training just today! 

[OswinOswald]

Ok I don't want to jinx it, but has anyone else's cardio load pop up... Gone in recent days? 

[Esso1962]

It did with me, for a few days (a month or so ago), but to my horror it
came back....

[Bendymavis]

No mine still pops up, it did dissappear for a couple of days but then came
back.

[mirabella007]

@Bendymavis nope I got a pop up when I just checked the app

[Bendymavis]

Well I don't know if this is the end of the cardio load issue, but normally when I excercise it shows my cardio load on the stats.Today nothing (see photos ) Fingers crossed 🤞 

 

 

[amymurray122]

My cardio load is still showing on exercises. It's also showing under activity, and prompting me to set a goal for it. No, I don't want to set a goal...it's already an inaccurate stat for people that fall outside the "norm". Heart issues (even if they're benign) can severely alter this...I am constantly at risk of overdoing it, according to this.

[ffis]

Every.

Single.

Day.

[OswinOswald]

Can confirm mine is back 😔

[ElleJay6891]

I've started deleting the cardio load data every few days to avoid the message. It's annoying but not as annoying as the awful message. 

[YanToday]

It is awful to see this when you are recovering from surgery and are following medical advice that your usual activities could prejudice healing. So upsetting

[laskdjasldjka]

I am a 10 year Fitbit user— and am shopping new devices bc of this feature and the inability to turn it off.  I’ve had it… it is beyond absurd that we cannot turn off this warning/notification.  

[Tomdub]

Still there. Still sucks. Fitbit used to be so great. Sad. 

[mirabella007]

@LizzyFitbit update please, you said in March it's under consideration, so what's happening? The fact that there are so many people expressing upset/frustration after a year and nothing has been done is unacceptable. This feature is demoralising and you have a duty of care to make sure customers' mental health isn't negatively affected by your devices. There is more than enough evidence in this thread that shows it is causing widespread dismay.

[Canuck321]

PLEASE prioritise this.  It's a blatantly ableist feature.  I don't need a reminder of my disability and chronic illess every morning when I open the app.

And hire more disabled people on your team.  They could have helped you avoid this mistake at design time, rather than forcing hundreds of your users to come her begging.

[amymurray122]

"Hopefully they will lose the shaming message." Nope. Even in the weekly one, if you don't get 20% or more each day, you get the shaming message....but if it calculates a really low score for you and you hit that score quickly (mine is 75, really really low, and I hit that Tuesday morning), then you spend the rest of the week telling you that you're overreaching/overtraining and at risk for injury.

I find this bit to be hilarious....

"If you head off on holiday for a week or two and stop exercising, you’ll see your target start
to come down, but only slowly at first because your fitness isn’t lost overnight! And if you’re
an overachiever, consistently beating your weekly target, you’ll see it rise to keep you
challenged."

Mine went from 270 to 75....because I was 20 points short last week. 🤔

[cpc54]

i asked Gemini AI why the Fitbit cardio load is illogical and unreliable and got a detailed response. Basically the TRIMP algorithm doesn't work well for people like me who concentrate on strength and resistance training at the gym. This is true as I can do a 90 minute weight session and  earn a handful of "points". Another time I can do what feels like the same session and earn far more points. Sometimes I can earn more CL doing the supermarket shop than 90 minutes of heavy lifting.

Google's own Gemini AI recommends ignoring CL in favour of Active Zone Minutes.

The summary section of the Gemini response is below. It's a shame Google Fitbit developers don't consult Google AI!

Summary

​The feature is currently biased heavily toward endurance runners/cyclists and struggles to quantify the fitness generated by the gym/mixed-fitness lifestyle you lead in Cambridge.

​My recommendation:

Ignore the "Cardio Target" dial entirely. For gym work, Active Zone Minutes remains a more reliable metric because it simply counts "time spent doing work" rather than trying to calculate a complex (and often flawed) physiological load score.

[cpc54]

Not been to the gym for a week as I've had a few days in Berlin and now Fitbit wants me to take it easy! Ok. I did quite a bit of walking in Berlin but rarely raised my heart rate so I was expecting a you've been slacking message.

[SarzWix]

Even with the Cardio Load tile removed, incessant 'tips' on meeting this goal appear on the home page. Seconds after closing one, another one appears. It seems to be impossible to remove it altogether.

[j0toro]

I've finally sacked it off. Feels like Fitbit is being run into the ground by Google so I asked for a new wearable for Christmas and am now rocking that. 

Unbelievable that they've still not listed to the community on this one and by the time they do it's too late now imo. I won't be back. It's a shame, but between this, the alarm issue and my auto tracking on multiple exercises being broken after only 8 months, Fitbit just isn't up to standard now compared to others wearables. The cheap price point used to make them accessible. Now it just makes them cheap in every sense of the word. 

[agolding]

I think it's great that we're using this thread constructively -- faced with a strangely persistent problem, we're sharing our solutions.

I personally don't mind the "cardio load" messages *that much* (I just ignore them); the dealbreaker for me is that Google/Fitbit ignores user feedback.

My story: I've gone through several Fitbit Versa 2's over the years until the battery dies (typically 2-3 years). This time, it has become impossible to find a new bona fide Versa 2 (i.e., not a Chinese knockoff). There's the newer Versa 4, but it is unusable for me because the stopwatch functionality (which I rely on heavily in my gym workouts) has been buried in menus, and its reset button has been made unusably tiny. This is another example of a redesign that hurt the product, and Google/Fitbit ignored user complaints.

About 2 months ago, I switched to a Garmin Vivoactive 6, and I'm *delighted* with it. I never had a non-Fitbit fitness watch, and didn't know what I was missing 🙂 The exercise and sleep detection are orders of magnitude more accurate than Fitbit, the mobile app is informative and non-spammy, and the watch design is classy. Hope this helps people who may be considering similar options.

Hope you all had a great holiday. Happy New Year!

[LizzyFitbit]

Hi @SarzWix. Thank you for your product feedback about removing the Cardio Load prompt from the Fitbit app with us! We've found a similar request and merged yours with it. You can find it here. Please vote on the existing thread to help us track interest. To learn more about how Fitbit decides what product feedback is developed, visit our FAQs.