Allow us to move or delete Cardio Load prompt

There is a new Activity called Cardio Load on my home page and I cannot move or delete it. I don't care about it. I want to see my Steps on the top of the list and now I can't see them because of this new Activity and the size of my iPhone mini. This is ridiculous.

 

Moderator Edit: Clarified subject

507 Comments
SLP5
Jogger
I am not using Premium but am still seeing the messages. So I doubt it.
LizzyFitbit
Premium User
Fitbit Moderator
Fitbit Moderator

Hi @Tietyen, and thank you for sharing this product feedback about removing the Cardio Load prompts from the Fitbit app with us! We've merged this idea with a similar one to consolidate feedback. You can find it here. Please show your support by voting on the existing thread. To learn more about how Fitbit decides what product feedback is developed, visit our FAQs.

Koda
Base Runner

I couldn't agree more! I also came on here to find a way to turn it off!

I've tried everything. Having "Readiness" off should have done the trick but when that didn't work I turned off everything possibly affiliated with it. I also checked the app updates, and rebooted my phone after changes. All the data and how I feel tells me plenty about how ready I am to hit any target.

Come on Fitbit at least give us a choice. HOW DO WE GET RID OF THAT ANNOYING MESSAGE PERMANENTLY ???

I currently wear a SENSE and have an Android phone, not an iPhone, so it's a problem for everyone. I also track my sleep closely so taking my watch off at night is not a solution. 

Cohrs25
Jogger

Cardio Load is neither intuitive nor very accurate. I just want to shut off the never-ending notification that I don't care about! Fitbit should make display items optional and not force them on users! Please update this functionality!

Bob3232
First Steps

Please remove Cardio Load notifications. Thank you. 

Eisusb
Stepping Up
No. I don't subscribe to premium and I still get the message multiple times
every time I'm using the app!
ratty_ace
First Steps

Would be great if cancelling premium worked, but unfortunately they made the associated readiness score feature free with an update that also breaks it for anyone with a menstrual cycle shortly after I paid for an annual subscription for it, but that's a whole other issue.

mike2945
First Steps

please! for the love of god! remove this "Ready to hit your target today?" every time i open the fitbit app this keeps showing up! why must you torture us fitbit!!!???

rgirling64
Jogger

Agree with this. It's annoying to have something appear every time you open the app that you can't delete. Particularly as the cardio load function doesn't recognise third party app workouts properly so it's nagging me to train harder unnecessarily.

Has anyone working at Fitbit responded to these comments yet, since the very first comment back when the discussion first began?  How do we get their attention?

Abll12
First Steps

In case useful for others, I asked Fitbit support about this today and they said they were aware and are working on a fix. It sounds like if you have cardio load toggled off, these prompts shouldn’t be appearing but there’s a bug. 

They told me to expect a fix in the next update which is due 14 January.

So I’m hopeful that will fix it and we only have to deal with these annoying messages for another week..maybe 

Cohrs25
Jogger

Thank you for the update!

Yes, thanks!  So hopefully we won't have to see that comment after the Jan 14 update.🤞

SP300
Jogger

Thank you, @Abll12 for the update. However, the folks at FitBit didn’t feel bothered to post an update here to let their customers know. Crappy customer service.

Aqua001
First Steps

Yes if they keep adding stupid features you can’t opt out of this will be my last fitbit 

Fastfred1959
Recovery Runner

As terrible as Fitbit is  on customer service I will believe that they fix this???!!

They can't even respond to people's aggravation on the cardio load tile. All the moderator talks about is how great their ideas are. WTF.

gloscott
Jogger

Super agree, the prompt is dismissible but always comes back. I didn't ask for this content and it's not useful or helpful or welcome

Hammieee
First Steps

I agree with everyone else. It’s EXTREMELY annoying and I have been searching for a way to shut it off since it was added.
I open the app multiple times a day and it pops up, uninvited, every single time!  I X out and sometimes it comes right back with a different message. Arghhhhh!!!
With no way to shut it off it’s giving bullying vibes.  I hope that this over-reaching issue will be resolved soon. 

Bookwyrme
Jogger

Please can I get rid of it? I never asked for it & I don't want it!

Red-Fraggle
Stepping Up

I’ve signed up to this forum purely and simply because I can’t bear this new “feature”. I’ve toggled off the feature but still the banner comes up every time. I don’t need to see it and find it incredibly demotivating.  Please please please Fitbit / Google / The Powers That Be .. allow us to choose whether or not people want this feature. I’m contemplating not using my Fitbit for the first time in years, which I’ll assume is the opposite of what you were hoping to achieve. 

daisy74
First Steps

Adding my voice to the request to remove these intrusive and condescending cardio load messages or at least give users the option to switch off. The app already shows us how much we have exercised and when, isn’t that the whole point of it? I do not wish to be lectured to by AI who knows nothing of my personal circumstances. 

jexplore
First Steps

i agree. i get the shaming message even the day after a spin class

never really had a complaint w/ my fitbit, had to make a profile to post here....  

 

opening the app to see a message that

"looks like you've been slacking recently"

is definitely going to push me towards garmin, lol

nnaomi7
Jogger

Yes please let us remove this. I'm a swimmer so it's useless as it won't count swimming as cardio (??) even if I'm wearing my fitbit while swimming. I would rather see my steps again and ignore this useless cardio load. In the alternative, you should let manually logged entries count towards the load. 

RAMS.Fan
First Steps

I hate the cardio load and I cannot X out of the shaming notification and it is not accurate in the way it calculates the cardio.  Please allow us to remove this ASAP. 

Same as all of the above except that the dismiss button on "Ready to hit your target today?" has now stopped working entirely. So, not only do I get a reminder I don't want but I cannot make it go away. I had to customize my screen so I could still see steps and heart rate on one screen because heart rate was being crowded out by the notification. It's like FitBit is begging me to find a better product.

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