Upon my Fitbit breaking, I recently attempted to return my iPhone's Fitbit app to tracking data using the phone's onboard M7 chip instead of my Flex. It turns out, a Fitbit device can not be disassociated with an account.
When I asked customer service about this, their advice was to start a new account. This is absurd. I have invested a ton of time into collecting data in my current account. Fitbit has got to allow this basic feature in a future update.
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