The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.
I am on day 997 of getting 10,000 or more steps a day in a row. I was looking forward to seeing 1,000 on a few days. I can’t believe you took that feature away.
I have a new streak back but it's only at 55 days, missing 1070 days from before they screwed up the app. I've been told by one rep it can't be fixed and then another one that don't worry they are working to fix it (this was 3 weeks ago). Terrible customer service.
The streak is present but it does not go back to when your streak started it only goes back about 55 days. You can find your new streak going to steps and clicking on it. You can also see your history going back to when you started using your Fitbit.
I’m still waiting to see my almost 2 year streak return!!!
I am with you. Mine is over 3 years - over 1260 consecutive days. All visible when I look at the app but my streak shows 61 days now - which is the day that I upgraded to this version. So frustrated. Manual count continues. If anyone finds the key (and I have tried some of the other suggestions) please let me know. Or maybe I need to retry those uninstalls and reinstalls again - just did nothing before. Stay safe and healthy everyone. Maybe someday........
That’s a bummer. Mine continued flawlessly. But I can empathize with you. I’m now keeping a weekly count on a paper calendar just in case it goes away permanently. I’m at 1,003 today and want to continue. I know it’s silly, but it means a lot to me.
I’m on day 996 and super excited to see it reach 1000 steps. It does sound silly, but for me it’s a big deal and an accomplishment. I was so happy to see the step streak return and luckily for me, my steps were correct,
The step streak is gone again. You brought it back and now it’s gone after today’s update. This was a massive mistake the last time and you brought it back for a reason. I’m 10 days from 1000 and …
My daughter has reached a bucketful of goals with her new Apple watch. Tons of colors, medals and encouragement. I just laugh and say… ‘Hold on, I just got a swirl for hitting my step goal, and wait, if I tap this screen and if you get close you’ll see that I’ve continued my step streak.’ Is creative graphic interface difficult in 2024? A Fitbit is for tracking and motivating. Please, can’t we have more motivation? The fireworks and disco ball were such giggle inducers. Now it’s just, well, sad. (I did get a laugh out of the comment that said IBM did the update. True!!! )
At this At this point I’m not giggling anymore. I love how your daughter’s apple watch is working. Motivation from our devices are crucial. Just not feeling it from my Fitbit anymore
I created a request to restore the streak display from all the data they have, and the moderator indicated the more people that vote for it, the better the chances are it will be fixed.
I am soooooooo jealous. Mine tells me today was day 114 and so my manual total since before the upgrade is that today was 1279. So disappointing to have this situation dragging on and on for months now. Oh well, giving up hope. Next tracker will be something different. I have been with Fitbit since 2017. Have a good weekend everyone.
I had my 'step streak sentence' restored 2 months ago. Unfortunately, I lost my streak when Fitbit stopped tracking it. At first I was so angry that it was gone. Then I realized that I could miss a day and well, that was fine.
My issue with this update, is that previously, my step streak showed up in my top tile as a banner. It was prominent and shouted encouragement! Now I have to search to find it. I have scroll to my step tile and then tap it. Then, and only then, in small letters, can I see what my streak is. It's become a running joke with my kids (who have Apple Watches and LOVE them) because I take a photo of the words of encouragement that I get each day, in Arial size 4; __ day streak Keep hitting your steps goal to continue your streak! (Always the same exact sentence.)
Then my kids show me all the fireworks and swirls that come when they hit a goal.
The person who said that it looks like IBM created Fitbit's graphic update is spot on.
Agree - I'm at or was at 731 days of achieving 10,000 or more steps & can no longer see. Let me know if there is any way to reinstate. It's been a motivator & the prime reason I use my Fitbit Inspire 3
Delete your app and reload it. Make sure your device has current upgrades. If that doesn’t help call support. This is what they told me to do before. I REALLY hope that helps
Join us on the Community Forums!
Community Guidelines
Learn the Basics
Join the Community!
Not finding your answer on the Community Forums?
Go to the Help Site
Contact Support