Bring back the old sleep summary page

When I had my Charge 5 and the first few weeks of having my Charge 6 the app would give me a sleep summary page with, Sleep Stages, Time in each stage, Oxygen levels and Bedtime and wakeup all on a handy page. Since a recent update I now seem to get a much more basic three tiles and I have to open each one and look through for all the information.
2,455 Comments
XDahlia
Jogger

The colors are not pleasing. Graphs are difficult to read and not intuitive. I do miss the cute moon graphics that accompany a good sleep score. 

sallyeb2000
First Steps

I completely agree, mine has just changed today and at first I thought there was a fault. Came on here only to find it’s another awful update.

I can’t add more to the comments made already, but I just really wanted to add my voice to this community and ask Fitbit to reconsider this change. 

Each change does not improve the user experience and I’m now considering other devices/apps after nearly 10 years with Fitbit.

SunsetRunner
Not applicable

Agree totally... it's so hard to read compared to the old version that I'm not sure it's worth me even having the Fitbit.  It's mind-boggling that they'd design something worse and then just roll it out with no warning or choice.  I don't even look through the regular daily stats as often as I used to, because since that format changed, things are just not as easy to find/comprehend.  Take a useful product and incrementally ruin it?  Nuts!  Time to research other devices.

mrsmac
Recovery Runner
Really disappointed with the latest "downdate" to the sleep tracker. It's no longer possible to see how long I spent in each stage and at what time. This was really helpful data for me. The new vague, messy graph with 3 times at the bottom which aren't pinpointed, but each span about an hour is just unhelpful. A real downgrade.

NKWade
Stepping Up

I agree. It’s awful. Why change something that works so well. Please bring back the previous graph. 
so, so disappointed. It a backward step. Who could have thought this was an improvement obviously not someone who tracks their sleep. 

Bezbez
Jogger
If you don’t allow rollback to the previous version or improve this I’m going to throw the Fitbit out and use Apple Watch. Their sleep data wasn’t as good as Fitbit previously, but suddenly it’s looking a lot better. This is what we call an ‘own goal’.
Pikeking
Jogger

I’ve supported Fitbit from the beginning there not cheap ,fitbit want more money to go premium ,so I’m going to go and support another company 

PeterR1947
Recovery Runner

Whoever dreamt up this change to the sleep graph must have been having a nightmare, it is absolutely appalling, totally unreadable, can no longer be enlarged by turning the phone through 90 degrees, please bring back the old graph as soon as possible although it seems you don’t give a **ahem** about the hundreds of customer complaints

AnnikaSandahl
First Steps

I’ve been using the sleep graph daily for more than five years, it’s been a vital part of documenting my chronic migraine and the factors that affect it. Just last week I bought a fitbit inspire 2 for both my children to be able to track their sleep issues. And then… this happens? Looks like we’re back to the early 90s. This doesn’t work for me at all. I know the information is technically there, but it’s presented in a horrible way and doesn’t suit my needs at all. Seriously, I BEG you, bring it back. Including being able to scroll down to see what different weeks looked like, that’s one of the most important features for me - I need to be able to compare different weeks and months. Don’t do this, don’t make everything 10000 times worse without letting us choose. I’ve spent a lot of money on these products, buying new ones every time the old one stops working properly, I really don’t want to find another brand just because of a stupid app update. Thank you. 

TLDR; 

BRING BACK THE OLD SLEEP GRAPH ASAP PLEASE

Xidore
Jogger
You have suddenly made all the sleep data unreadable by comparison to the previous bar shape and colour key.
Xidore
Jogger

100% this has to be the most ghastly redesign. Everyone remarking on this says the same.

 

what kind of beta testing did this UX/UI change go through? I can’t imagine any because the responses would be the same .

GayE.
First Steps
Today is 16 April in the USA and I woke up to an entirely different looking Sleep Log. Everything but the most basic info is GONE! I immediately used the Chat Room to find out what was wrong and Llang explained that it is a new design! What?! This new design is just AWFUL! This is NOT an improvement, it's a disaster! PLEASE change it back!
XL66
First Steps

Please bring back the previous sleep graphics! It was way easier to see each days start and end time in a simple scroll. This is very important for someone who wants to use the tracker to improve sleep consistency.  

Mh818
First Steps
The update made the data unreadable. Fitbit, had very legible data until all these updates- the whole app is slowly becoming random numbers with no visualizations. Dreading the day they’ll implement the last one- “heart rate”
Please reiterate back to the simple blue graphs and legible data- and don’t change to change
Paul2207
First Steps

As the saying goes “if it’s not broke, don’t fix it” so many of the changes if not all that have been made over the past 12 months have been for the worse, this latest sleep update is ugly as hell and confusing. They need to roll the update back, admit they made a mistake and stop changing things that don’t need changing 

RealtorMary
First Steps

I agree. The new sleep section is awful. Please bring back the old format.

FitGcounts
First Steps

Agree! Why would an update that reduces visual effectiveness and function even be considered a positive change? I suggest a change is required to the product update team. The lack of contract in colour and lack of readability is terrible. A few updates like this and users will turn away from this product. Strongly suggest returning to the previous and trying again!

lykes
Jogger
Whoever the designers are on this new app are clearly not doing user feedback. When I workout, I need to precise minutes and seconds, which was in the previous version. Sleep is now unreadable and requires weird math that NO ONE has time for. I don’t care about my sleep being like a parrot. Stop trying copying Apple, their design sucks.
MagsterLondon
Recovery Runner

Please revert the sleep score back to what it was. This new format is a hot MESS!  I only really have premium for the health tracker. These changes are horrendous. Who authorised them???.

AngelaH.
Jogger

Sleep display and Sync problems with Charge 5

I am disgusted and extremely  disappointed at the new sleep update - so user unfriendly and difficult to read without interactive colour display. The unwelcome glare from the white background is uncomfortable to use in the middle of the night or early morning and may prevent you from going back to sleep by switching off melatonin production. Also, you need to do more maths to extract the statistics which are of interest to you -very inconvenient. The previous sleep display was far superior to that on both Garmin and Apple. What is the point of changing things for the worse? Who is making these decisions and why? Are the fitbit users from the general public ever consulted?  I feel like I have been cheated out of a product I originally bought mainly for the purpose of monitoring sleep and steps including flights of stairs.  It was bad enough when the floor count just disappeared over night with no warning or explanation and more recently, the only way I could finally get my Fitbit to sync was to uninstall and reinstall the App and lose all my previous data.  Honestly Google, you need to listen to your customers and not take them for granted.

ShiftySprinkles
First Steps

Ues the new sleep layout seems like a step backwards, I'm not getting as much information from it as before. 

ktctrt
First Steps

Hate the new sleep update. It’s very difficult to understand. The previous version was much clearer. 

SunsetRunner
Not applicable

I just woke up, got my coffee and sat down to read my sleep schedule. It changed overnight into something very difficult to read! The previous colored graphs with separated sections were easier to read. Please change it back!  Additionally, I am now missing details in the sleep heart rate section. It tends to get low during the night and I need to know if it falls below 45 when sleeping.

When  the exercise graph changed, I found it awkward to find my fat burning during exercise graph. Please change that back to the previous graphs!

why the changes?

Ron117
Jogger

Please, please tell me is there a way to roll-back this latest update!!  The Sleep tracker is completely ruined and is the worst update yet among many bad changes.

vinnymass
First Steps

I do not like the new sleep app layout. This is the one feature I use every single day. The new layout is difficult to read. Please bring back the bold  color bars. The thin wines and font make it difficult to read. I have been considering moving to the Apple Watch, but I really liked the Fitbit until now.

 

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