Bring back the old sleep summary page

When I had my Charge 5 and the first few weeks of having my Charge 6 the app would give me a sleep summary page with, Sleep Stages, Time in each stage, Oxygen levels and Bedtime and wakeup all on a handy page. Since a recent update I now seem to get a much more basic three tiles and I have to open each one and look through for all the information.
2,458 Comments
ladarna
Jogger

Completely agree!  The fairly robust sleep tracking is the main reason I use my Fitbit and the new report format is pretty useless.  Not only is it harder to read at a glance, but information is actually no longer available -- for example, can no longer click on a period in your sleep timeline to see the exact times; this is something I used daily to track sleep events against environmental events. 

 

That's just one problem with the new report and all of the changes taken together make the sleep tracking pretty useless, and most certainly not something with paying for premium to get.

BlackNiss22
First Steps

Please change the sleep information back to previous version. The new version is an eyesore, and not easy to read compared to old version.

SRQ7268
First Steps

NEW update STINKS!!!!! I've use FITBIT for years!!!!  This SLEEP UPDATE is the WORST!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Eily123
First Steps
Totally agree. I hate the new homepage format too. Too big , too long, too ugly.

Sent from my iPhone
RainArtChik
Base Runner
Sleep tracking is now useless. The graph can no longer be expanded, you can't scroll through the sleep stages any more or click on stats to see exact durations, the colours are terrible, like with the rest of the app, and so much data is now missing.
maddy726
First Steps
The sleep update might be the worst update I've seen in an app. The way displayed is unreadable compared to the previous, clean version. You used to be able to see how well you slept at a glance. Please give us the option to go back to the old version.
ethios
First Steps

The old sleep tracker's exciting colors, happy moon, and fireworks added delight to the app which helped motivate me to look at it each day. Also the dark background behind the graph was easier on my eyes first thing in the morning when I typically look at the app. The redesign is devoid of any joy or personality. It feels like I'm looking at a bland chart from the 1990s. I hope Fitbit will reconsider the design of the sleep tracker.

Spaghettify
Recovery Runner
The new design for the Fitbit app sleep data is less readable than the previous.
My suggested fix is to just go back to the previous design and improve on it, not replace it with something that's inferior from an UX point of view. So please don't sacrifice usability just because someone at Fitbit needs to justify their salary or bad decisions.
B-Happy
Jogger

Please revert to the previous version. That was easy to read (even without my reading glasses) and I could easily interpit my sleep. I'm mostly interested in how I slept on a daily basis. Weekly or monthly I've newer used. I purchased my fitbits (custommer for several years now) mainly to track my sleep. It gave me a pretty desent idea on how my sleep had been. The heart rate and oxygen saturation were also much easier to read. The heart rate was also a good addition to the sleeptracking.

randijaa
Tempo Runner

Sorry about the new design in "Sleep" - this isn't good at all. If things are changed it should be for better, not for worse - please go back to the old design!

Desmos
First Steps

What is going on over at fitbit. How was this sleep page even release? I can't think of a single thing about it that is an improvement! Almost unusable and enough to have me switch trackers completely.

Donna199
First Steps

New format is useless. If I can’t change it back or if it isn’t improved, I will have to use a different tracker and discontinue Fitbit. Sad this is not an improvement at all.

OldGuy007
First Steps

I totally agree with this post. If the new version is not reverted to the older version I will seriously consider dropping my subscription and moving back to my iWatch which has OK metrics; but better displays than this newest version.  Your R&D department really did a poor job of surveying your users.  

mbrogers
First Steps

Leave it to Google to buy up a successful company such as Fitbit and wreck its already great interface and experience. This was a terrible change. So much harder to decipher and aesthetically sucks.

 

Moderator Edit: Word choice

jmchatton
Stepping Up

I disagree with this sentiment and prefer the new design. The same data is there and I can see things easily at a glance. There are fewer taps needed to get to the right information and it is easier to look at in the new format. Please do not revert back to the old design.

JohnTau
Stepping Up
The new design is extremely confusing to read and not user friendly. My family and I loved the previous version and unless they roll it back to the previous format we dislike it so much that we are switching to a new fitness watch.
Why on earth would they mess with something that's wasn't broken?
richiebabes
Jogger
Evidently an employee of Fitbit to say they prefer the new design. There is
no way anyone in their right mind prefers the new design. It is horrendous
to the extreme. I keep checking to see if it is April 1 because this must
be some kind of joke. Fitbit is treating its customers extremely poorly
with this shoddy backwards update.
megcap58
First Steps

The new format is horrible. Less information and the graphs are useless. Why would you take something that works and change it for the worse? Please go back to the old format. This new one is awful!  

Laserfaire
First Steps

If somebody feels the same data is there and can be seen easily at a glance, they must not be using the same features that I am.  In my case, data is not there, and hunting for it is frustrating and pointless.

Coffmansusan5
Recovery Runner

New changes in the layout of the sleep app are the worst updates I have seen in the 4 years I have been a fitbit user.  I do pay monthly for a premium subscription so I can get detailed sleep information.  Now the update doesn't provide the details I am paying for...dotted lines on a faintly colored graph and no possible way to get specific clock times for the sleep cycles.  Is this an April Fool's Day joke?  It's difficult to read the vague information.  Someone clearly is not in tune with user needs who pay for the premium app extras.  Here's an idea:  Instead of pushing out an update and getting complaints afterwards maybe try sending out a trial to receive actual user response and if it is overwhelmingly negative then send your designers back to the drawing board.

Smvad
Stepping Up
The average benchmark range for “women your age” is no longer displayed in
the benchmark display. It has been replaced with “for typical people like
you.”

What the heck does that mean? Typical in what way? Activity level, average
heart rate, average weight, average amount of sleep….? What is “typical?”

My guess is this was done to reduce their cost by having a single display
for every entered profile category. Perhaps some profiles don’t fit a
prescribed category and they are considered “other” and their benchmark
category is just called “typical people like you”….. meaning typical
“others”

Less personable, less definitive and less trustworthy for the end user.

Just my opinion.
WhatIsMyUserNam
First Steps

I agree. If I work at it long enough, I can uncover some of the data that used to be easy to find on the previous version (such as looking at trends instead of today's), but I don't want to waste anymore time on it. I won't be renewing my Premium subscription though. That is the main reason I liked Premium, the sleep data. The new graph looks like something a sleep researcher would find useful, but not so much for me.

If Fitbit was going to make such significant changes, why don't they do us users the courtesy of explaining what and why this was done and how to use the new version. It may have been written and posted already, but it is not helpful if it is buried somewhere. 

OlegRu
Jogger

85% of why give fitbit my money for their products, and sometimes premium etc. is for the Sleep Tracking Interface they provided.

This new one is PURE TRASH!!!! I don't even check it anymore as it gives me fkin anxiety looking at it.

Bring back the old format/UI for sleep timeline, benchmark, 30 days etc.

This one is terrible - the dots, colors, lack of data, the way it's displayed/tabbed out. It's very bad. All my friends hate it too. 

Solomon875
First Steps

Return to the old sleep layout. The new one is so ugly. Return to the old one immediately.

jtpryan
Base Runner

I gotta say, it's not great.  But let's stop the rant and suggest improvements.  I mean, this is NOT life changing by any means.  Perhaps another thread should be started for people to make constructive comments on improvements.    "I'm going to get a new tracking device?  Really? So throw out all your tracking history and move to a new platform because you don't like the colors?  I'm curious, where are you going to move to?  Because I'm not giving up 5 days of battery life over some colors, that's for sure.  After 3 days of the new interface I don't really have issues with it, suggestions for improvements, yes.

Lets keep it positive.

 

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