Bring back the old sleep summary page

When I had my Charge 5 and the first few weeks of having my Charge 6 the app would give me a sleep summary page with, Sleep Stages, Time in each stage, Oxygen levels and Bedtime and wakeup all on a handy page. Since a recent update I now seem to get a much more basic three tiles and I have to open each one and look through for all the information.
2,346 Comments
Yankee_Mark
First Steps

Agreed, this was the absolute best feature on Fitbit and did not need fixing. Please restore the old functionality.

MMB

sleeprer
First Steps

Same here - the only reason I paid for premium and got fitbit in the first place was for the sleep tracking option, the rest was a nice bonus. Now the sleep tracking is completely illegible, I can not estimate it at a glance and have to scroll back and forth and stare at it to make sense. The colour contrast is bad. There are unnecessary distracting elements like these dashed lines that take sooo much attention. The previous design was slicker and more legible.

I am considering switching to non-google products just to have a good legible interface again. This sleeping page was the main reason I got the racker and now it is useless!

George_W
First Steps

Why do companies change things that are fine to begin with?!!

Please change your ridiculous, hard to read sleep graph back to the earlier style.

 

Violinmom
Recovery Runner

My hubby and I both agree!  It’s unreadable!  Please go back to the old display!

MorePrivacy
Jogger

As someone who has been battling crippling insomnia the past 5 years, the Fitbit data has been so useful for my medical team.

Unfortunately I’m not new to Fitbit, and when they make a major change to a product like this, no matter the response, they don’t go back 99.9999999% of the time.

To that end I am going to give my Fitbit to a friend and have just ordered an Apple Watch Ultra 2 as I’ve heard that its sleep tracking features are better.

It will be ready for pickup tomorrow. Now I have to figure out how to save my 5+ years of Fitbit data…

Mihna
First Steps

I HATE the new design. On top of it it's suddenly buggy when it used to work perfectly fine for all these years before the update. 

mpthomas2
First Steps

Oh, my gosh, the new sleep display is horrible! How can I get back to "sleep data classic"?

The sleep score is the main thing my husband and I use Fitbit for. If the data display stays like this, I guess we'll have to join others in finding a different product.

What a disaster!

Lia35h
Recovery Runner

First you kill the great exercise interface. Now sleep is UNUSABLE. I never comment but am just hoping this will be reversed. I canceled my subscription immediately. 
why doesn’t anyone from Product respond to the hundreds of comments here and in the main forum page??????

Fran549
First Steps

Totally agree this update doesn’t support getting an accurate sleep score. Fitbit “senses” I’m asleep when I’m actually just sitting still watching TV. Before I could modify the sleep time to actual true sleep start and stop. This is enough of a loss of capability for me to stop using Fitbit. Sleep score is the reason I have Fitbit. Also, the white screen first thing in the morning is hard on the eyes IMO. 

AuntCandGAC
First Steps
Definitely do not like new sleep detail format. Miss the hourly cues. This new format is much more difficult to read at a glance. Colors are awful. Very poor design. Please bring back the previous easy-read format!!!
Mrs_CM
First Steps

Every update you do, the display on the app gets worse. My eyesight is relatively good and I struggle to read all the pages that have been altered to those insipid colours that all blend into each other. They don’t feel accessible to partially sighted people so we at least need a setting to allow us to put it back to the old look. 

KJB1982
First Steps

First of all it is not easy to read. The old format provided a much clearer picture and detailed information. 

I may cancel my premium membership if it doesn’t go back to the old format. The new format is not worth the cost. 

and assigning a sleeping style to an animal is childish. I feel like it is addressing a 5 year old.   Really?  

do better Fitbit. 

ASBouffard
First Steps

I agree!  What were they thinking?  I went looking for comments about this change.  First time!  May cancel premium if something isn’t done soon.  An explanation of what they were trying to do would be nice.  Has anyone seen anything!

CHa99
Jogger

Agree. I'll admit I'm always annoyed when things are "updated" for no reason. It's a pain to have to adapt to changes. But the new sleep graphics are NOT just that. They're actively bad, being virtually impossible to read adequately, while the previous version was easily scannable at a glance.

Plus it now takes longer/more cumbersome to edit sleep -- which I find myself having to do more often than not, by the way (why is that? sometimes my fitbit's first sleep reading "cheats" my out of like an hour of sleep! but that's another subject...)

In any case, this really terrible, inexplicable "update" might be the last straw for me. If I hadn't just bought my latest fitbit a month ago I'd already be shopping for an Apple watch or something else. Sigh.

Cgnversa
First Steps

I have been a FitBit user for years and use it primarily for tracking my sleep and steps. I hate the latest update for sleep tracking and find it almost unusable. I am considering canceling my Premium subscription. Please bring back the old display version. 

crossfitter21
Jogger

Completely agree.  So much harder to read. More clicks to find information. I still haven't found the percentages for each part of the score. I use my device and app to track my recovery from workouts. The more you change thus app the more useless it becomes to me.  I'm now starting to shop around for a new device and it's not going to be a Fitbit. This look is new but far inferior to what you had. 

Lori_CB
Jogger

I agree. Please bring back the old graph or at least give us the option to choose it. The new graph is clunky and busy. The old color graph was much easier to read. Sometimes simple is best!!! Also, prefer not to have to click on so many buttons to see the data. Keep it simple and keep it on one or two pages.

tonyannee
First Steps

I agree ,I was instantly put off with the new sleep format. Needs immedate action to revert to previous color and layout

RannaCranner
First Steps

The new layout is terrible it’s even hard to drag your finger along to see how long you were in a certain cycle for! It just gives time which means I have to mentally calculate how long I was awake for in that given period change it back! And while you’re at it bring back the family challenges! I’m a lot less productive now I’m not trying to beat my family at a weekend warrior!

Phantom69
First Steps

I much preferred the old style.   The new one is ugly and hard to read.   

I’m sorry team,

I am not a fan of the new sleep knockoff from Apple look you have switched to or the way the visuals are not functioning and trying to compare historical, and the inability to turn sideways not working to see a better view…

I was given an Apple Watch to test it out and have been wearing both Fitbit and the Apple Watch. Your Marketing for keeping me was the ability to view the deep details of my daily and nightly routine in a consistent manner and pull my data from the website in a simple and easy way. if I want to track my health or make better decisions. With this change it feels your moving into a less is more business model and that is not want was keeping me with the Fitbit product.

The battery life and the data and the simple and easy view and to expand it horizontally made it easy understand, plus the ability to get more information off the we through my browser and download my historical. But if you’re going to mimic the Apple Watch and its format then I might as well just commit to the Apple Watch and drop the Fitbit. I’m not sure of your mission or your vision for the future of the Fitbit product, changes like these are making it simple that I may need to look at other products that will keep consumers needs or research up front, but if your research is showing that details are not needed to stay accountable so the consumer can have all the information then sure… but I will give this a whirl for a couple of months, but  it’s pushing me to just where the Apple Watch full time now if this is the direction you plan to continue to go down this way…

hunnykat
Jogger

I totally agree, if it's not changed back I'll likely cancel my membership. The new design is far worse.

DennisWin
First Steps

This is abour respecting your users.  Why are you forcing change on your users?   We do not have time to figure out what you did.  Users should be in control of when they want to implement change and have the option to choose their desired interface.  This, and the previous change in colors, are both unwelcome.   I agree the older format had more information.   

Missleen
First Steps
I must say that making a perfectly good product that was meeting customers’ needs suddenly and entirely terrible is a mystifying business decision. What are we going for with these new updates, Fitbit? Do y’all not like making money? I will not be recommending Fitbit to others and do not plan to buy another in the future unless this is fixed.
KeithElliott
First Steps

Like everyone else who bothered to comment here, I agree that the new Sleep Stages chart is TERRIBLE. I have used my FitBit watch to monitor my sleep for years and loved the ease and the detail clarity of the old Sleep Timeline. This new one stinks! And I can't enlarge it when the phone rotates. You've taken away the only reason I use the FitBit:  Sleep monitoring.

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