Bring back the old sleep summary page

[GMan1000]

When I had my Charge 5 and the first few weeks of having my Charge 6 the app would give me a sleep summary page with, Sleep Stages, Time in each stage, Oxygen levels and Bedtime and wakeup all on a handy page. Since a recent update I now seem to get a much more basic three tiles and I have to open each one and look through for all the information.

[Cessnasmom]

I am so disappointed with the new sleep timeline graph. It’s so hard to look at and there are no tick marks in the bottom of the graph representing the hours/time. Please bring the old one back. 

[Sleepintucson]

I too dislike the latest update.  I agree with everyone's comments.  Ugly, plain, hard to read.  The last few updates have been ridiculous and are making the app less user friendly.  Not only for sleep but in other areas as well.

Fitbit is going backwards with enhancements. Restore previous software!  Listen to your customers!

[Donna199]

The new sleep tracker is useless. I Will be cancelling my subscription for Premium and looking for a new device if not given an option to use the original.

[JaymeK]

Please, please change the sleep stages back to the previous format! This format is terrible to navigate and understand. I do charts/graphs and control charts to make data more absorbable, and this does the exact opposite! 

[Mikedx]

I expected Fitbit people to chime in and tell us what they would do in response to these critical posts. So far nothing. Do they even read the forum? Does anyone know how to address them directly so we can get an answer? Don’t they care?

[Lucindapea]

Just to let you know I really dislike the new sleep summary. It is very difficult to read, the old summery you could understand at a glance . Please bring back the old sleep summary . 

[Olivemay]

I see from reading here that there is no intent to restore the old format so if a company shows they are unwilling to listen to the people actually USING their product then I'm out.  And now won't be gettin my husband one for his birthday.

[MWJohn]

I miss the ability to hover over each bump on my sleep cycle chart to see how long it was.  I am awake for long periods of time in the middle of the night and it was helpful to know how long I was awake for when I wake up.  The new view is so hard on the eyes and takes away important data.

[BlueJayWasHere]

Yeah, I literally made an account for this place just to tell Fitbit that I can't read my sleep data anymore. The one blue and red bar was great! Very self-explanatory and easy to show my doctor my sleep quality over time, too. Please change it back or give us the option to use the old layout!

[whitn006]

I have been a loyal fitbit user for at least 10 years, and even though there have been new fitbits after my Charge 5, it has worked wonderfully and I'm happy with it.

However, the recent change in the sleep part of the app is terrible!! It is difficult to tell how much REM and Deep Sleep you got, the graph is illegible and you can no longer see how your oxygen level is. I hate it, and want it changed back to the way it was before! I also can't tell when I was awake because the graph cannot be read and understood.

I use my Fitbit mainly for my steps, calories burned etc., however I've gotten so that I also really use the sleep part of the app. I hope that you can make this change back to the old sleep format!

Wishing for the change back and thank you!

Best, Karen

[Dallasgin]

Thanks for sharing your research
Sent from my iPhone

[scrappinpj]

I don’t normally leave feedback comments unless I feel very strongly about something, and this is one of those rare occasions.  The new sleep graphics are absolutely horrible and nearly unreadable.  Why change something that wasn’t broken?  The graphics remind me of an old DOS computer, yuck.  Please change the sleep data and graphics back to the way it was!

[scrappinpj]

The only reason I’m paying for the premium subscription is for the sleep data, but with this latest update, I will most certainly be canceling my subscription.  Looks like I’ll be getting a Whoop band after all.  

[Dylsmo3]

I am here to say all the same things as everyone else. I am so disappointed in the new format for sleep. Why would anyone think this was a good idea? It is hard to look at. The previous format was perfect and I can't imagine why it would have been changed. Please change it back so I don't have to  change brands. 

[Paulyd2021]

I don't like the new sleep duration. I like to see other one better.

Screenshot_20240419_144122.jpg ‏342 KB

[DLMason]

Hey Fitbit, I am adding my voice to those who have already commented that they don't like the new graphics.  Not an improvement, definitely inferior.  If you do not reinstate the old interface then I too will not be renewing my premium subscription and will be buying another product.  Kindly comment/answer some of the questions posed.  

[joe-longtimeuse]

I agree.  The old sleep monitor was much more useful when working with doctors. I had 5 major surgeries in 18 months and each one turned me into an insomniac.  I used the FitBit sleep graphs to show the doctors my progress in returning to normal sleep.  I can no longer do that because now I can't calculate the sleep efficiency using the FitBit formula.  At least give the "Time to fall asleep" number so I can calculate the sleep efficiency.  After 13 years of using FitBit I think I'll have to find another brand of monitor.  Very disappointed user.

Joe Ameen

[annieb57]

Thanks for the information. I too am thinking that i will switch to Garmin as I have had it with Fitbit/Google.  From what I can see the Google Pixel also uses the Fitbit platform so that would be out of the frying pan and  into the fire.

[Bmack3]

After the latest upgrade to the fitbit app UI, I'm finding the new sleep graph unreadable. The colours don't contrast so I can't tell at a glance what they mean, there are too many black lines trying to connect all the colour blobs together and it's no longer tappable to get information at a specific graph point.

[Kesstral]

The app redesign of the sleep information is so incredibly hard to read (and sleep score is useless to me, I prefer to see my sleep timeline to judge my sleep quality).  If i want to look at different days, I have to click on Week, then a specific day to compare sleep stats, then back to week and repeat (way too many steps!)

The sleep information is the only feature that is really keeping me as a Fitbit user (and I've been a user since 2012!)

[GingerNinjaJax]

Agreed, the update is terrible and has ruined the way sleep data is displayed.  It is now far more difficult to read and less user friendly.  Epic fail.  

[CFNZ]

After using a Charge for a few years then stopping because it broke I found I was missing the daily sleep feedback.  After about a year of no data I decided about a month ago to buy a Versa 4, primarily to get on top of my increasingly erratic sleep patterns. Things had been going well....... until this bombshell update hit!  From a user perspective, the visuals of the new sleep info are AWFUL.....

• there's no separation between data graph and background making it feel unfocused
• The daily graph is cluttered and visually challenging, partcularly on the left where the 'key' interferes with data
• 'Deep' and 'Light' colours are difficult to differentiate

Additionally

• The graph that showed a simple and direct comparison of time spent in different stages has been amalgamated with other data (Benchmarks) producing a VERY busy and difficult- to-focus-on user experience (this WAS one of my key user displays)

   

• Yes....its now easier to see the data detail for one specific point in the chart though I only stumbled on this update by chance (hold finger/stylus on chart and drag left to right)

PLEASE reconsider this update......add some CHOICE as to what users can see or hide on a graph and use color scheme that isnt so neutral and blah.

[Greyhound12]

I don’t like the change.  Not recording my sleep correctly.  Use to be able to manually begin sleep. Would show me how many minutes it to me to fall asleep and how many times I woke up.   Last night it showed I fell asleep at 1:45 am and woke up at 2:58am.   Stopped recording sleep for some reason.  Fitbit was fully charged 

[BevyG]

Mine is doing the same. Not recording sleep until hours later. I paid for a premium subscription in January. I feel totally ripped off and wish I could get a refund 

[Eloise26]

Agree, impossible to decipher- initially assumed it was broken and closed/reopened as I can’t believe it passed QA to be rolled out!

 Will move to another brand of tracker if this doesn’t change as it’s useless