Bring back the old sleep summary page

When I had my Charge 5 and the first few weeks of having my Charge 6 the app would give me a sleep summary page with, Sleep Stages, Time in each stage, Oxygen levels and Bedtime and wakeup all on a handy page. Since a recent update I now seem to get a much more basic three tiles and I have to open each one and look through for all the information.
2,333 Comments
Babs1
Jogger

Please let us go back to the previous version! This new one is horrible, and does not give the detail needed

JeannieJax
Jogger

I strongly dislike the new update. Frequently Fitbit logs sleep when I’m just very focused on something at work. I typically delete that inaccurate data to not skew my overall data. Now that has dropped down to “other sleep” and I cannot find a way to delete it. Also the visuals in the sleep cycle graph are terrible. Really really unhappy! 

Saturnino
Stepping Up

Very upset with latest software update. This update has managed to destroy one of the best apps for tracking activity, in particularly the sleep tracking diagram presentation. It looks cheap, confused and takes away the clear depiction of the sleep stages of the previous version. Furthermore, I can’t see my dashboard any longer in my personal computer. My question to Fitbit/Google is why tamper with something that is clearly successful ? Why change for the sake of change.

For over 10 years I have enjoyed several fitbit trackers and have benefited from the activity tracking capabilities and well thought out fitbit app. As a supporter of the fitbit tracker, I am very disappointed with the latest update and would like to see these changes be called back - bring back the previous version.

XK934
First Steps

I have been pretty happy Charge 4 user. I recently started seriously thinking about getting the new Pixel watch to replace the fading Charge 4...and then I saw the new sleep layout and came to a screeching halt.

I'm looking into alternatives to Fitbit now. I

f you want to keep and show respect to your users, please hire a design team with appropriate and up to date skills.

I'm also worried that plans are already in the works to do something similar to the heart section including removing th  heart rate graphics for each day on the scroll down page. Please don't 

My thanks to any Fitbit people who read this and help address the issue.

 

JudyLango
Jogger

I always tend to dislike updates but I live with them and try not to complain. This update is so horrible that I felt like I have to figure out how to get the old version back. The old sleep summary was clear and easy to read. The new one is none of those. Please bring back the old version. 

Morriso
First Steps
I agree that the new update is awful
Sent from my iPhone
sunseasky
Recovery Runner

Bring back 2023 app interface, this new one is awful, with the last sleep graphics recently changed making it so painful to decipher. Please change back or time to move on from Fitbit. 

Dgriff
Jogger
It’s changed again this morning. No different stages of sleep and no oxygen
variations

Itvreally is awful
A.Mal
First Steps
One of the main reasons I even wear a fitbit is for the sleep tracking and monitoring. I've always loved the amount of info it provided, now it is pretty much useless. I just invested in a new fitbit this year, I'm worried now I made a poor purchase and should have gotten an oura ring. I won't be continuing with Premium that's for sure.
Pambonn
First Steps

Couldn't agree more! There's a very old saying - don't try to fix something that works!!

I personally have never seen such a bad improvement. 

 

 

BubbleHT7
First Steps

I liked the old sleep summary much better. On the old summary it was much easier to see details about time spent at each sleep stage through the night and how long for.

I like the heading for sleep schedule on the new summary.

Susanna2
Jogger

Totally agree. I don’t like any of the software updates/displays but this new sleep arrangement is particularly awful. 

Slottie
First Steps

I bought a fitbit to monitor my sleep. Fitbit gave me a lot of information. After the update I get much less information. no more precise hours, no more minutes of how long I am in a certain sleep phase. the update is confusing. Please restore the old version.

 

Thyme9
First Steps
New layout of sleep screen is horrible & discourages users from tracking their sleep - which is one of Fitbits differentiators.
It is cramped, hard to see a pattern and generally unhelpful.
This feedback is consistent across other users but your new format in NO way accommodates for users with Dyslexia and other nueorodiversity challenges.
Annaki007
First Steps

I TOTALLY AGREE! I really am struggling with the new version of the app! I don’t mean technically but visually! The previous version was SO easy to read and understand and this version is terrible and I just wanted to provide some feedback to say I wish we had all the features of the previous version..
Sorry to be negative but after 6 years as a loyal Fitbit user, I don’t feel like using it anymore 😞

Marivivi25
Recovery Runner

I have already posted twice on this; Re: Redesigned Sleep experience now in the Fitbit app (Fitbit Community Subscription Update) to show how utterly disappointed I am with the new sleep experience!?! Hundreds of comments all expressing their frustration with the new sleep graph/format. And also dissatisfied customers already looking to buy an alternative, including me! Please what’s going to take to bring the previous sleep track back?? PLEASE!!! 

Tori04
First Steps
The latest upgrade to the fitbit app UI, has made the app almost unusable. Most egregious is that the new sleep graph is unreadable as it just looks like lots of black lines trying to connect all the colour blobs together. Plus it's no longer tappable to get information at a specific graph point. Very disappointed. Is there any way to go back?
KnudBerggreen
Recovery Runner
The new sleep-duration in Android Fitbit app 4.14 is useless.
Gmh6283
First Steps

I do not like the new sleep results that Fitbit now is using. It is not user friendly at all! Please go back to how you had it before. I checked it daily and bow I don't even understand what I'm looking at! Please consider going back to the other design whivmch was easy to read and user friendly.

eleonor87
Recovery Runner

Hello,
I completely agree ! I was going to write to talk about it, thank you for doing it before me!
I've been taking the paid version of Fitbit for years SPECIFICALLY for sleep (it helps with my health problems), I'm disgusted!
The graph is ugly but if it wasn't that maybe I'll get used to it but:
- It is no longer possible to see at what time (and for how long) I was insomnia since you can no longer click on a point on the graph
- Sometimes the watch thinks I'm sleeping when I'm just on the couch in the evening watching a movie before going to bed. Before I could click on a “wake-up” point to see the actual time I went to bed and therefore modify the bedtime. This is no longer possible ! This night, it is noted that I slept from 8 p.m. to 9:50 a.m., this is false!
- Since the update, I went to the web version (even if it's a shame to have to go to the computer for that) and I could see the graph and modify the bedtime but now the web version DOES NOT DOES NOT WORK ANYMORE
- I can no longer click on the graph to enlarge it and then turn my smartphone to see in landscape mode more easily
- Basically, it no longer has any use

I hope this will be corrected soon! I bought a new watch this fall, my subscription was renewed for a year a few weeks ago. I'll be really bummed if I had to change watch brands and lost all that money because of this stupid update.

fireflies
Jogger

Just  got a message  back  from  them,  seems they  think they have  done  well ~   they are not  listening and they  say you cannot  opt to  go back. The screen is  more  difficult to  read,  it doesn't  look  good..  If this  is their  direction they are going  in I may be looking elsewhere  for  product and I have had fitbits  for  many many years.  It would  be nice to have an option.   

 

Lori_CB
Jogger

Dear Fitbit developers, please don’t assume that some people like this new sleep chart just because you may only have 1000 complaints. I can assure you that if you poll the entire Fitbit community who uses it for sleep tracking, nobody likes it and we are all disgruntled. It took me a while to find the place to post my comment and I almost  gave up. Please give us the option to reinstate the older sleep charts.

brandojl
First Steps

Agree - same here.   The new product update makes it difficult to determine how well you slept and to track/compare trends to better manage your evening activities in preparation for sleep. Disappointment. 

Suzythefloozy
First Steps

The new sleep stats are terrible - less accurate, and far more difficult to read. As a visually impaired person, changes like this make something so inaccessible😞

 

Fitbit, please change it back...or give us the option to customise the colours and style. 

TiniGannage
First Steps
Most recently how we view sleep has been updated, but this updates is only the continuation of prior updates to the interface which are terrible. It very difficult to read, fonts are small making the insights blend in with the general fine print. I'm not gaining much from this app anymore. Returning to a format similar to the old would be better.
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