Bring back the old sleep summary page

[GMan1000]

When I had my Charge 5 and the first few weeks of having my Charge 6 the app would give me a sleep summary page with, Sleep Stages, Time in each stage, Oxygen levels and Bedtime and wakeup all on a handy page. Since a recent update I now seem to get a much more basic three tiles and I have to open each one and look through for all the information.

[Marivivi25]

I have already posted twice on this; Re: Redesigned Sleep experience now in the Fitbit app (Fitbit Community Subscription Update) to show how utterly disappointed I am with the new sleep experience!?! Hundreds of comments all expressing their frustration with the new sleep graph/format. And also dissatisfied customers already looking to buy an alternative, including me! Please what’s going to take to bring the previous sleep track back?? PLEASE!!! 

[Tori04]

The latest upgrade to the fitbit app UI, has made the app almost unusable. Most egregious is that the new sleep graph is unreadable as it just looks like lots of black lines trying to connect all the colour blobs together. Plus it's no longer tappable to get information at a specific graph point. Very disappointed. Is there any way to go back?

[KnudBerggreen]

The new sleep-duration in Android Fitbit app 4.14 is useless.

Screenshot 20-04-24 at 12.04.PNG ‏25 KB

[Gmh6283]

I do not like the new sleep results that Fitbit now is using. It is not user friendly at all! Please go back to how you had it before. I checked it daily and bow I don't even understand what I'm looking at! Please consider going back to the other design whivmch was easy to read and user friendly.

[eleonor87]

Hello,
I completely agree ! I was going to write to talk about it, thank you for doing it before me!
I've been taking the paid version of Fitbit for years SPECIFICALLY for sleep (it helps with my health problems), I'm disgusted!
The graph is ugly but if it wasn't that maybe I'll get used to it but:
- It is no longer possible to see at what time (and for how long) I was insomnia since you can no longer click on a point on the graph
- Sometimes the watch thinks I'm sleeping when I'm just on the couch in the evening watching a movie before going to bed. Before I could click on a “wake-up” point to see the actual time I went to bed and therefore modify the bedtime. This is no longer possible ! This night, it is noted that I slept from 8 p.m. to 9:50 a.m., this is false!
- Since the update, I went to the web version (even if it's a shame to have to go to the computer for that) and I could see the graph and modify the bedtime but now the web version DOES NOT DOES NOT WORK ANYMORE
- I can no longer click on the graph to enlarge it and then turn my smartphone to see in landscape mode more easily
- Basically, it no longer has any use

I hope this will be corrected soon! I bought a new watch this fall, my subscription was renewed for a year a few weeks ago. I'll be really bummed if I had to change watch brands and lost all that money because of this stupid update.

[fireflies]

Just  got a message  back  from  them,  seems they  think they have  done  well ~   they are not  listening and they  say you cannot  opt to  go back. The screen is  more  difficult to  read,  it doesn't  look  good..  If this  is their  direction they are going  in I may be looking elsewhere  for  product and I have had fitbits  for  many many years.  It would  be nice to have an option.   

[Lori_CB]

Dear Fitbit developers, please don’t assume that some people like this new sleep chart just because you may only have 1000 complaints. I can assure you that if you poll the entire Fitbit community who uses it for sleep tracking, nobody likes it and we are all disgruntled. It took me a while to find the place to post my comment and I almost  gave up. Please give us the option to reinstate the older sleep charts.

[brandojl]

Agree - same here.   The new product update makes it difficult to determine how well you slept and to track/compare trends to better manage your evening activities in preparation for sleep. Disappointment. 

[Suzythefloozy]

The new sleep stats are terrible - less accurate, and far more difficult to read. As a visually impaired person, changes like this make something so inaccessible😞

Fitbit, please change it back...or give us the option to customise the colours and style. 

[TiniGannage]

Most recently how we view sleep has been updated, but this updates is only the continuation of prior updates to the interface which are terrible. It very difficult to read, fonts are small making the insights blend in with the general fine print. I'm not gaining much from this app anymore. Returning to a format similar to the old would be better.

[Aurora19]

Very unhappy with the new sleep UI. Week at a glance no longer shows daily sleep and wake times and this was the most useful part to me. Almost useless now. The analysis portion is very difficult to read and the previous one was so good. Please bring back old UI.

[Michelle6619]

I completely agree. I hate the new sleep display. It is practically worthless to me now. They removed functionality and made the existing data almost impossible to interpret. I am due for an upgrade and was going to get the newest Inspire, but now I’ll be looking for a different brand instead. So disappointing. 

[Reginaldharry]

I agree. The new sleep info is awful, very difficult to see. Much better before.

[Krysylis]

They took the most important part of the app and made it unusable. So disappointed 

[KathrynNisse]

I totally agree with everyone regarding the Sleep Tracking. Hey Google, ever heard the saying "If it ain't broken,  don't fix it"?  I suggest you put it back the way it was.

[solo51]

Have to agree with majority of the comments re new sleep data display.  White background is horrible.  Color choices hard read against background.   In searching today, did learn could take my finger and scroll across the bar to see exact times.  That was ok. Regrettably no oxygen level data today. Not sure why. I've asked before and am asking again, how does fitbit vet new changes? Seems to community you are vetting amongst yourselves and not a wide audience. If the latter, pls tell us how to join one of your focal groups so we can weigh-in on proposed changes.  Plus you do a very poor job of announcing updates!!!!  Appears you just do it and wait for users to react.  Shame on you! Sleep data is critical, so unless you are sure a change is for the best, quit messing it up!

[n59n]

The new sleep graph is cold and confusing-keep it simple and if it works why change it?

100 % agree with other comments.

nn

[Lizzie333]

The new sleep graph is simply terrible. I love my FitBit so please go back to the old layout. It worked great! If not, I will have to consider another brand, which would be unfortunate after 10 years. Please listen to your users!

[Lizzie333]

IT.IS.TERRIBLE. Please go back to the original sleep graph! This reminds me of the horrible “home page” overhaul last year. FitBit listened then and reverted and made changes; I hope you do so again. But you could everyone a lot of time, money, and aggravation (and your brand reputation) if you tested designs with real users like us first. 

[SpringJasmine]

Sleep data presentation with recent upgrade is not user friendly and very unattractive. It is difficult to review at a glance and a real put-off. There is no need for this form of data representation and it does not give any more useful information than the other format. Your estimated oxygenation level graphs would not be helpful for average users

[MaryNoreen]

I am extremely disappointed with the abrupt change, with no notice to the new sleep tracker information!!!

I just bought a new Fitbit specifically to track sleep because my old Fitbit died and I tried my Apple Watch but I didn’t like the way the Apple Watch gave the information!

Now, with Fitbit’s changes Apple Watch is the way to go!

I’m so frustrated because I loved how easy and informative Fitbit sleep information was. 

PLEASE, Fitbit, change back!!!

[Kennethwalker]

Gave it a try but the old version is much easier to read and understand 

[carolSusan54]

I’ve written to FITBIT thinking the sleep info was a mistake. After 3 days I realize it’s not. I agree…..it is awful!   I too will leave premium Fitbit as well as Fitbit if this is t changed. I agree with if it’s not broken don’t fix it. Sleep info was easy and robust, what a shame

Moderator Edit: Formatting

[cindyp2]

I guess I'm the only one that is upset that we can no longer get any information on the desktop?  it was so nice to be able to see all the days activities at once and so easy to slip back and see previous days.   tomorrow I have to fill out a form with a months worth of steps.  so easy on the desktop.  going to be a pain on hte little bitty app sccreen.  i'll let you know after i do it tonite or tomorrow.  i just hate the new sleep record.  i hate losing the desktop function.   

[Greyhound12]

Again my sleep tracker quits in the middle of the night.  I woke up at 7am not what it shows here.