Bring back the old sleep summary page

When I had my Charge 5 and the first few weeks of having my Charge 6 the app would give me a sleep summary page with, Sleep Stages, Time in each stage, Oxygen levels and Bedtime and wakeup all on a handy page. Since a recent update I now seem to get a much more basic three tiles and I have to open each one and look through for all the information.
2,459 Comments
CRoberts75
First Steps
I agree. I got a Fitbit so I could track my breathing in particular, and
now the breathing graph is gone! Now you just get a word like "low."
Whatever that means.
CRoberts75
First Steps
I did the same just today. I was happy to see so many were complaining.
Sara547
First Steps

I'm also wondering who actually came up with this new format. How many people looked at it and thought it was ok before releasing? Do they run beta tests? I don't know anyone in their right mind who would approve this over the old one. My mind is blown. 

Petra53
First Steps

I just bought a new sense 2 because I wanted more sensitive sleep data.  I liked what I had with my old tracker and I was told by fitbit support that the sense 2 would have the best sensitivity.  If I had known that you were going to change it, I would have bought a different brand.  I hate the new graph and resent the fact that you took away the restorative sleep graph.  

If you conducted a focus group, you can fire them all!

PLEASE bring back the old sleep stats!

CRoberts75
First Steps
Whoever approved this should be fired.
Sara547
First Steps

Most definitely!

MagicBean
Jogger

I can’t just tap anywhere on the graph to see how much time or the specific time I was in a sleep stage, it took me longer than it should have to figure out I now have to tap specifically in that sleep stage horizontally. It doesn’t show me an endless list of everyday  amounts of sleep. Every thing is in bar graph form. I’d like to see the average hours of sleep for the week along with my average sleep score for the week without having to select different tabs. It’s way over complicated. This update is complete garbage. The sleep tracking is entirely why I even got a Fitbit and though I am learning to navigate the update, I still greatly dislike it and would like it to return to its previous format.

TerriLynnSeeley
First Steps

PLEASE bring back the old sleep graph. This is so disappointing. And why is my Fitbit not showing naps anymore? I sleep poorly at night so take long naps when I can. Shouldn’t it be recording all types of sleep? 

Linda502
Jogger

I agree - I find the new view is very difficult to read 

ruppjoshi
First Steps

The sleep update is horrendous. Not only is it ugly, it's really difficult to work out. Please revert back to previous. Changing it without asking plus it me wonder what else you will change. 

CarolynR23
Stepping Up

Adding to the many comments on how terrible the sleep update is. Please can we have the old one back. It was so clear to see sleep for the last night and historically. Signed off by someone who doesn’t actually use it. 

lozjones55
First Steps

The new sleep format is awful, at least give your users the option to have old or new. It is bland in colour, has lost the information we want to see immediately and again no info when changing 

Dvbrown
First Steps

I agree with what everyone above says about the newest update. The new graft is useless to me. I cannot understand it one bit.  My husband and I used ti compare how well and unwell we slept. Now, we cannot because it doesn’t exist. Please go back to the old graft. Thank you. 

geene
Jogger
% does not give me a average benchmark compared to people like me. Do I miss something 🤔
Sent from my iPhone
cfaulknor
Jogger

Sleep update is HORRIBLE. But nothing will change because they don’t do anything with the feedback in this forum. Awful customer service 

DF1994
First Steps
The new app format is awful...hard to look at and with less info. My trial of Premium is over soon and, although I was planning on renewing, I'm not. I'm also looking around for a new product with a better user interface. Dear futbit- It wasn't broken. Undo the "fix"
ChasPro716
Runner

My criticism isn't as stark as some, but I will say that several data points are gone and more disappear every UI update. In particular, the previous graph allowed for filtering to a specific type of sleep stage, so that each segment of the graph was able to be hovered over. The combined graph does not provide access to the Awake moments when they are overlapping a more dominant period for another stage.

Likewise, here the start/end times of a segment are interesting, but the duration is significant. The new presentation no longer has durations. An easy improvement to make.

Thirdly, as this new look, especially on graphs and their hoverovers, continues to be rolled out, useful details are dropped that would be easy to bring back and make consistent across teams of developers. For example, each graph, hoverover, chart, table should show the start/end time, duration, date (at least "Mmm DD"), day of week (even if "yesterday/today" are also displayed) among other specific measurements for each value. I want to clearly see when, how long, how much ... everywhere I click or scroll, and I want to have a consistent presentation. Just because data is over a week old doesn't mean I shouldn't know it was on a Wednesday (Sleep table used to label only day of week for this week and MmmDD for previous weeks... so annoying). What if I'm looking for trends and every Wednesday something common occurs? I want to evaluate what I'm doing on Tuesday or Wednesday to fix any negative trend.

Too many arbitrary "simplifications" resulting in a less useful data presentation, which for advocates of data driven approaches to health, is the wrong way to go. That's why wearable devices exist. That's what Premium members are paying for.

P.S. I have previously posted that the Sleep Profile at the top of the daily sleep table was obnoxious. My suggestion received many votes. So, I am pleased to see that it is now a sub-tile of its own (mostly). Good to see user feedback adopted in that case. Let's see how these new suggestions fare. Thanks.

joewiak
Jogger

I'm paying for a PREMIUM membership so I can see all of the data available that my device tracks, yet with every update, Google is taking away data I used to be able to see.  After this latest update, I can no longer see the percentage of time that my sleep was in the restorative state.  This is the most important sleep health data that exists and Google has hidden it from me.  If you want users to pay for premium memberships, stop taking away the data we used to be able to see!

Shamrock1973
First Steps

I agree with all of those that have previously commented as to the poor sleep up date. What was Fitbit thinking?? I don’t mind change when it’s actually a good change but this certainly not an improvement. The graphics are hard to read with thin lines and the time scale is not broken down in small enough increments. Please return to the previous version. I  have been with Fitbit for several years but now Apple is looking pretty good. 

ShelbyLee93
Jogger

The sleep tracker was great…until they changed it. I hate the new one. Not user-friendly, not readable, and definitely not an improvement! Like many users, I’m now considering a different product with a different vendor. Would not recommend Fitbit to any of my friends or family.

Pamaloha
First Steps

There's an old saying - if it ain't broke, don't fix it. That definitely applies to the updated sleep timeline. I agree with other comments that it is such an important feature that I'll replace it with another brand.

nah1873
First Steps

I am truly horrified at this sleep tracking "update."

I had a 35 year career in IT progressing from programming for medical diagnostic and nuclear power industries, to management of large IT development teams, to management consulting evaluating functionality and design for Fortune 500 companies. So I do know my way around UX. This is truly utter **ahem** and an egregious example of backward design and loss of functionality.

Yes, I read the announcement to try to understand any justification or improvement, and I'm at a total loss at seeing 2 minimal improvement points that don't begin to offset the enormous loss of clarity, ease of use or quick access to information of the former.

How could this have possibly been directed or approved by anyone with a brain? Google, retract this and implement a version rollback! How can the users declare this more forcefully?!! Don't you see it?!

sallyvali
Jogger
The new sleep update is awful. I got far more useful and insightful data from the previous version. Please bring back the ability to tap on the graph for expanded insights AND the ability to have historical data below that you can scroll through. This update is a huge step back. For the 1st time in 11yrs I’m considering another brand 😞
SRQ7268
First Steps
AMEN!!!! SAY IT LOUD!!!!
ErikaG823
First Steps
I just realized the steps portion is different, too!!! For the WORSE!

Sent from my iPhone
To comment, you must first accept the terms of the Idea and Feedback Submission policy.