Bring back the old sleep summary page

[GMan1000]

When I had my Charge 5 and the first few weeks of having my Charge 6 the app would give me a sleep summary page with, Sleep Stages, Time in each stage, Oxygen levels and Bedtime and wakeup all on a handy page. Since a recent update I now seem to get a much more basic three tiles and I have to open each one and look through for all the information.

[NanVerb]

Absolutely.  New Sleep Graph is a total Fail. "Improvement"??? You've got to be kidding. What genius thought that was an improvement?

[Sulfate]

100% agree . Terrible terrible update. Please change it back nearly 800 responses to@ RebeccaFitbit moderator when asked what faithful customers thought of the update and all agree it's terrible. Were not asked if we wanted this. It wasn't broken so why have you fixed it.

Many Fitbit users are exploring alternatives including my self

[Sueb1974]

So a billion dollar company gets a 5 year old to make a new sleep graph?? This was my main reason for Fitbit and now I can barely read it and has little info. Why change it? So people have to pay for premium to get what they always had? 

[Cma825]

I have gotten a lot of value from the Fitbit sleep graph until it changed a few days ago. This update is an utter failure. The old graphics need to come back as witnessed by the hundreds of critical responses on this feed. I pay for premium but I will cancel if this update remains. It’s so freaking obtuse!
File under: if it ain’t broke…

[Lueds55]

Please bring back the old sleep app. The colors are too similar & hard to differentiate between deep & rem. I liked being able to see sleep stages at a glance but now to hard to do that! There was absolutely nothing wrong with the old sleep graph so I don’t understand why you felt the need to “upgrade”. There are hundreds of us who consider this  a DOWNGRADE! Please change it back!

[doesbud]

29 pages of complaints so far. Do something for your customers Fitbit.

[Sulfate]

100% agree . Terrible terrible update. Please change it back nearly 800 responses to@ RebeccaFitbit moderator when asked what faithful customers thought of the update and all agree it's terrible. Were not asked if we wanted this. It wasn't broken so why have you fixed it.

Many Fitbit users are exploring alternatives including my self

[Sulfate]

100% agree . Terrible terrible update. Please change it back nearly 800 responses to@ RebeccaFitbit moderator when asked what faithful customers thought of the update and all agree it's terrible. Were not asked if we wanted this. It wasn't broken so why have you fixed it.

Many Fitbit users are exploring alternatives including my self

[Sulfate]

100% agree . Terrible terrible update. Please change it back nearly 800 responses to@ RebeccaFitbit moderator when asked what faithful customers thought of the update and all agree it's terrible. Were not asked if we wanted this. It wasn't broken so why have you fixed it.

Many Fitbit users are exploring alternatives including my self

[ShelbyLee93]

I think you have captured the essence of what is wrong with the new sleep graphs.

[IvaJ]

Moderator:  look at nah8173 comments regarding Sleep tracker changes.   Well said by a programmer!!!!

[Marivivi25]

I’m with the majority!!! Hate the new sleep graph on the App!! Please bring the old version back!! The comment a I’m answering doesn’t let me VOTE!!!  How many times do I need to express my view and how many times do the hundreds of other disappointed customers need to express their discontent and frustration??? 
God almighty!! It’s easier to rob a bank!!! 

[ShelbyLee93]

After reading many of the negative posts and comments about the new sleep graph (honestly there is not one positive comment!), it appears that Fitbit is not listening to the feedback. We are still stuck with this difficult to comprehend, non-visual, unfriendly sleep graph. Time to give negative reviews about Fitbit on the App Store I think!

[CRoberts75]

It is called extortion! Having to pay more for everything like no
commercials and now to get a good sleep graph?

[OlegRu]

Is there any update on this?

Since this horrible display for Sleep info (Score, timeline, stages etc.) The device has pretty much become useless for me for the last week or whatever it’s been out - as thousands of other users my eyes and brain just cannot process this terrible UI!!!

[BeckyP79]

The latest  App (Android) update is a step backwards. The sleep data view is much less user friendly as the dotty lines make it feel messy and cluttered. There is less data to view now too, as the sleep stages don't seem to include the detail they did before. What happened? The update feels completely unnecessary and from what I read, gas upset alot of users. Please, please, please, change it back!

[CRoberts75]

Evidently there are many users who are complaining. However one said you
have to sign up for premium to get the better graphics. I call that
extortion and people need to stop allowing these companies to use
extortion.

[OlegRu]

@CRoberts75 Wait, in premium they have normal view right now?

[LeeMo2019]

If that’s the case, can the person who said you have to sign up to premium, or somebody who already has premium, post screenshots of the sleep graphics they see so that others can decide whether or not to upgrade?

Thanks



Sent from my iPhone

[AnnStumptown]

Agree with everything you said. Thank you!

[CarolynR23]

I’m on premium and I have the horrible graphics. Don’t waste your money. 

[Michelleb2]

I pay for premium and still have this crappy “upgrade “
Sent from my iPhone

[annieb57]

Just to test things, last night, I ran a Versa lite on the standard app and my usual Versa 4 runs with the premium app. At the moment the 3 charts for sleep, - sleep pattern, bench mark and 30day average are the same with or without premium. When you drill down you can get the estimated oxygen variation with or without premium but you can’t get the sleeping heart rate graph without premium.

My problem at the moment is that all three charts show the same data - my sleep pattern - I have no benchmarks showing with or without premium.

I’m giving them a few days to rectify the matter before I contact them.




am running

Sent from my iPad

[jbeeman1234]

I’ve gotten lots of replies to my post. People have asked if Premium is any different. I have premium, so no, it doesn’t help. 

For the most part the sleep data is still there, but harder to find and harder to read. The new “graphics” are awful. They need to go back to what they had before. 

[Fitjjbit_1]

Why do Fitbit designers hate us? I've been loyal for years but these terrible UIs over and over again make me want to jump ship so badly!!!