Bring back the old sleep summary page

When I had my Charge 5 and the first few weeks of having my Charge 6 the app would give me a sleep summary page with, Sleep Stages, Time in each stage, Oxygen levels and Bedtime and wakeup all on a handy page. Since a recent update I now seem to get a much more basic three tiles and I have to open each one and look through for all the information.
2,388 Comments
Dedoplox
First Steps

The new sleep summary is so bad that I stopped using it, as a result I also cancelled my premium because, well I stopped using it..

A real shame, I loved the sleep summary. Can't even decipher the new one.

OldApp
Jogger

I also stopped using sleep tracking in my Fitbit. It’s a waste of time. Most days it doesn’t even pick up the hours that I sleep. I want to compare my REM and deep sleep to standards. This info is completely gone. Why would Google think that people will subscribe to premium when they can’t even get the basics right and continue to make “improvements” that sabotage the well functioning existing features. The only motivation I came up with is that Google is trying to sabotage Fitbit. Every change they have made in the app has generated consumer complains that travel directly into deaf ears. 

chriswilliam999
Stepping Up

Google is continuing to ruin FITBIT, Now the web page dashboard is disabled. I have been a FITBIT user for many years but now will be looking for a different system to monitor my sleep, steps and health. Can't believe google is so ignorant in realizing they are ruining FITBIT.

BNew1
Stepping Up

Why mess up a good thing? The last few updates have made Fitbit less friendly and confusing. On some nights the sleep duration now shows "no data" and has never done that before (so frustrating). The graphs are all screwed up and are no help. I'm unable to track numbers like I use to and this is important in overall health. I'm also considering looking into a new tracker if this doesn't change. 

jtpryan
Runner

@D613 

 @SarahWeiss Just curious, the people I know with an Apple watch typically charge it when they go to bed, along with their iPhone. So what can be done, and what is the trade off, if you sleep with it and charge it during the day?  I don't know how long it takes to charge it either.  Same goes for the Pixel Watch.  I assume you are both iPhone users, why is it you didn't get the Apple Watch to begin with?

 

Festy
First Steps
The new sleep format is stupid ridiculous. It is so hard to read. Absolutely no reason to change from the old format. PLEASE GO BACK TO THE WAY IT WAS PREVIOUSLY!!!!!
BARFIT
First Steps

Agreed. Please stop “upgrading” return to the legible sleep display and leave well enough alone. Thanks.

missymb
First Steps

The new update to the sleep data has been frustrating and unhelpful. It is harder to read and compare sleep across the week; the scroll down summary was quick and easy. I also strongly dislike how you can't find the exact number on the line graphs, useless. Please change it back or give users the option to choose which version they want to use. 

Anon10001
First Steps

TOTALLY AGREE!  The new sleep info is HORRIBLE

OldSalt45
Jogger

Now my Versa 4 is nearly, or nearer to, useless. Not only does it not accurately record my sleep data, the app also presents the data it does have in an unreadable display. 

SarahWeiss
First Steps
I'm not an apple user. I did say I would be looking at them. I was on a
forum about the sleep tracker, didn't realize it was iPhone specific.
Gs1200
Jogger

The new summary reporting format is a huge downgrade. Please re- consider. Difficult to distinguish, removes per- centage identifiers. 

This  report is 99 percent why I have a Sense and now more hassle than help. 

 

Mogire
First Steps

I am so sick of these design changes. As a graphic design student, I understand that these changes don’t add anything to functionality or aesthetic and instead remove needed uses.

Why does it now take more searching/tapping to see the sleep data that before was easily understandable through the graph? Why remove the colours to make the graph less readable and ugly? I understand my sleep less and am confused and frustrated every day. The lack of colour also feels boring instead of what used to be visually fun and exciting.

What used to be an easy to use interface is now clunky, overstimulating to look at and unintuitive. Removing colour doesn’t make something look minimalistic when the colour serves a function to understanding key data.

Because of these changes, I am highly considering switching to a Garmin and am unlikely to recommend Fitbit to anyone I know. It feels like Fitbit doesn’t care about my experience with the app, only about pushing forward a redesigned UI. I feel betrayed as a loyal Fitbit customer and user.

LizK-1765
Jogger
Please advise what you intend to do about this so users can move on to another product. Otherwise revert back to the old version of the sleep tracker. This is unbelievably bad.
Dt57
First Steps

This new upgrade for sleep tracking  is totally unsuitable and needs to go back to the previous version, not every upgrade is an improvement and you should be listening to your users now and change it back.

D613
Jogger
My watch was a gift.
amikep1
Jogger

PLEASE.  The new sleep app is worse than useless. It is confusing. If sleep is interrupted, the additional sleep time is not even shown.  

Karen416
Recovery Runner
Please bring back the previous sleep reports!!! I miss the colorful, easy-to-read display, and I miss being able to rotate my phone to see a larger, LANDSCAPE display with detailed information about what times various sleep stages happened. Also, the update often misses when I fall asleep now, only noticing I'm sleeping a couple of hours in.
lynnn12345
First Steps

Please go back to the old design. The new one makes it so much harder to interpret the data. It makes me not even want to bother to look at it, while I loved to use the sleep summary before. 😞

It's not an improvement aesthetically either. Where are the colours? Where is the smiley when you have a high sleep score? It's silly, but I miss that. Now it's just gray and bland.

jtpryan
Runner
@D613 Free is good! How come you don't use it?
Andi8983
First Steps

Please give us back the old sleep data! The update is almost impossible to read 

KLHV
First Steps
The latest update is horrid.

First, the white background instead of the blue is migraine triggering.

Second, not being able to easily, if at al, access the graphs in sleep/oxygen information in the sideways full screen is not user friendly. If we are still able to do so, I haven’t figured it it yet.
Settings view options would be appreciated.
colodada
Recovery Runner

I am considering cancelling premium myself over this sleep tracking issue on the app.  So difficult to even look at it!   It was bad enough when they changed the exercise portion and now this change in the sleep display is the end.  I am hoping enough complaints will convince them to return to the previous design.  If not, it will not be worth it to me any longer.

DLHib
Recovery Runner

The new sleep metric tracking is confusing and totally ineffective for someone interested in a quick glance on how I slept.  Please go back to the old tracking method.

bevcat
Jogger

I'm completely disappointed by the new sleep chart.  It's hard to read and does not have good info.  I liked that before I could tell at a glance how much sleep I had in each stage - and then compare it to others in my age group.  The only thing I can tell now is how much sleep I got.  I can track that for myself, thank you!

I want the old format back!!!   otherwise, this is the end of my years-long relationship with fitbit. sorry about that.

 

 

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