Bring back the old sleep summary page

When I had my Charge 5 and the first few weeks of having my Charge 6 the app would give me a sleep summary page with, Sleep Stages, Time in each stage, Oxygen levels and Bedtime and wakeup all on a handy page. Since a recent update I now seem to get a much more basic three tiles and I have to open each one and look through for all the information.
2,333 Comments
Chongstar
Jogger

I’m not liking the upgrade of the sleep summary. It’s not useful. I much prefer the old version. Can you PLEASE revert back to the old sleep summary? 

FranciscoSoto
First Steps

+1 the new summary is harder to read and the old one was way better. Please go back. 

hobbster
Jogger

So agree. Its not even close to being helpful anymore. Will be looking into getting a different brand, type tracker. It stinks now😢

TexasT214
Jogger

Agree 1000%.   Please just restore it to the way it was right before this update.  It is not about being stuck in my ways and not liking changes.   The changes made, such as to the O2 variations, are worse than the previous version.  This was not a well thought out update. 

TexasT214
Jogger

Agree 1000%.   Please just restore it to the way it was right before this update.  It is not about me being stuck in my ways and not liking changes.   The changes made, such as to the O2 variations, are worse than the previous version.  This was not a well thought out update. 

zippizizi
First Steps

Agree with all the comments. This is the worst "upgrade" I've seen in a product. Usually I adapt to changes within a few days but this is making the product much less user-friendly. The sleep score was previously much more useful giving a comparison bar graph. The changes to the Sleep Timeline is the worst of it all, which is now illegible on a white background with writing superimposed, a graph that is impossible to interpret quickly and no time markers underneath. I was previously very happy with my device but am now seriously considering my own upgrade to a different brand if this is not fixed quickly.

Keeks49
First Steps

This UI change is HORRIBLE. Sleep stages graph is disgusting and unclear. And it's so hard now to just view sleep scores by day. Honestly might have to move to apple due to this change.

Dumass
Jogger
Thank you!!!
tonyannee
First Steps

does anyone from fitbit/google read, act or comment on these forum posts?

Morriso
First Steps
👍
Sent from my iPhone
magnolia26
First Steps

The old sleep summary page was perfect and the redesign is not an improvement. Please bring back the old sleep summary!

12Violets
First Steps

Terrible "upgrade"!!!  Please bring back the old sleep tracker display.  

FancyP
First Steps

The new upgrade is terrible. The sleep portion is pretty useless. There is no point in sticking with fitbit if they provide a worse app with an upgrade.  

Tiffanyfit
First Steps

Please please please the most value I get out of my Fitbit is analyzing my sleep and I can’t do that anymore with the current format please bring back the old format. There was nothing wrong with it. It worked perfect. The new format does not help a person see at a glance how they are doing on their sleep. I’ll have to go to an aura ring, and stop using Fitbit.

Gs1200
Jogger
Agree on sleep app change.

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Sigep
Jogger

Why would I ever pay for Fitbit Premium, it’s bad enough we are receiving these useless updates, but at least we are being charged for them, that would be adding insult to injury 

Sigep
Jogger

Yes, calling customer service on how to restore to original sleep display advised to post on community and if enough it would be considered.  But that’s the thing that turned horrible since Google got involved with Fitbit. They won’t even fix their Aria scales and have discontinued the best features that the old scales 

Katdav49
Jogger

There are almost 900 negative reviews on another blog.  Please bring back the old sleep tracker graphs.  Listen to your customers!

Allyrocks
First Steps
Thanks for the mention on the Samsung! 🙂 I’ll be looking into it also since my Fitbit is coming up on 2 years and I noticed my battery on the Fitbit isn’t lasting as long after being charged.
Workel3915
First Steps

I agree with a majority of these comments. The new sleep graph (light colors on a nearly white background) is extremely hard to read. The app has felt very clunky lately, for lack of a better term, and I find I'm less likely to check in on it.

FBWontSync2
Recovery Runner

I agree.  I relied on the Dashboard on a daily basis.  I'll look for something better, especially since FitBit doesn't even send emails informing members, premium members, about these downgrades and missteps.  What a disaster.

Stevepmorris56
First Steps

Totally agree. Actually don’t like any of the new purple design. Old one was much easier to read.

Ebbage
First Steps

I agree totally,  BRING BACK the old sleep layout. The updated version is hard to understand.  

Judye48
First Steps

I agree, the worst part is the incomprehensible ‘new’  benchmark to compare population sleep patterns with same age/gender . Please restore everything as it was , it wasn’t broke !!!

Champchamp92
Jogger

So why are they not responding? I had a rubbish sleep last night where I woke for an hour and half at 4am. Fell asleep 5.30am until 7.30am and this sleep period does not show on the app. Totally and utterly useless. When this dies this is the last fitbit I will have. Apple iPhones removed the camera roll a few years back. After outcry, they bought it back. Fitbit can do the same, I doubt it but let’s see. That’s the only thing that will stop me from moving elsewhere. If this rubbish sleep update remains, I will be gone. But they don’t seem to care that many of us are saying this!

 

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