Bring back the old sleep summary page

[GMan1000]

When I had my Charge 5 and the first few weeks of having my Charge 6 the app would give me a sleep summary page with, Sleep Stages, Time in each stage, Oxygen levels and Bedtime and wakeup all on a handy page. Since a recent update I now seem to get a much more basic three tiles and I have to open each one and look through for all the information.

[annieb57]

When I phoned Fitbit on Monday I assumed I was speaking with someone in
England. After spending 45 mins on the phone supposedly restoring my sleep
benchmarks (which hasn't worked afterall) Palblo told me me he was in
Guatemala!

[Lueds55]

I agree with your post 100%

[AV8OR919]

The new app is TERRIBLE!!!!!!!!!!!!!!!!!!!!!!!!!  Why change something that works well???????

[Dallasgin]

Agreed
Sent from my iPhone

[computerjock57]

Why the change to.how to display the sleep stats? It's horrible.  My wife can't read the displayed data as well. The data isn't displayed Ina more comprehensive manner. It's like it was changed because it has been a long time since a change was made. Garbage. It's another reason to consider a new device from a competitor. Bring back the old sleep display.

[Neusepoet]

Just want to weigh in on how much I dislike the new sleep chart style. Cluttered, hard to read. Please bring back simpler, cleaner graphics.

[J__dub]

The “new” layout feels like I’m now working in the old school DOS system and it’s so terrible. Not to mention wildly inaccurate sleep data that is not editable. This is such a heavily used feature that needs remedied. Massive miss by Fitbit with this update.

[Neusepoet]

Agree with all comments! 

[Malillysr]

I agree. I dislike the new format. If my sleep is broken up in segments I cannot access earlier segments to either delete or edit. I can only edit the main sleep cycle. The old chart was much more readable to me. Return to the old format now please. 

[DLHib]

Looks like I am going to Apple Watch, their metrics are more user friendly.  Sad to say but I've been a Fitbit user for at least 10 years.  

[DvM77]

Well said!
Sent from my iPhone

[Fusdy]

What have you done. The new upgrade is senseless. I am looking forward to you going back to the older version so I can track my sleep. For my health. If not I will look at other ways to track my health. Thank you 

[maryjaus]

Good morning,

I was talking a the app. I don't like that Fitbit keeps changing the look
of stats. You know the old saying, if it's not broke don't fix it. This is
the second time that Fitbit has decided to change the look of the app.
Whether it's your sleep, or the sleep animal, or your heart rate and
exercise. Why Is there a need to keep changing it?

Thank you, Mary

[OlegRu]

Yes, agreed - please bring it back ASAP

[Gearup]

I am a 5 year premium member and will be CANCELING my membership because of the new format. Please email me to rejoin if you give members a chance to chose the new or OLD format. Whoever made this decision needs to be fired!!!

[Wendy3456]

Terrible “update” on sleep. I cannot see why any designer or committee determined the new sleep metrics to be an improvement. Previous design was far superior. And this isn’t a display we will prefer after we get used to it-it is objectively bad. I’ve had three fitbits over about 10 years for both sleep and activity metrics,  and if this display persists I’ll switch to a different brand. 

[Bwag]

Please bring back the old sleep 

[CRoberts75]

Same here. I have the Luxe and now that I had to hook up with goog;le, I
have to put up with their "updates" that ruin the reason I got my new
fitbit. smh

[CRoberts75]

So does the former graphic for sleep show up properly on IPhone? I have an
android and the sleep graphic was "updated" and now is pretty much useless.

[maryjaus]

I agree! I wonder if anyone complained about the way use to look or it's
someone who does not have enough work at Fitbit.

[Necoll]

I seem to have had two updates to ‘Sleep’ in a few days. Neither is anything like as good as the original. 
I liked the score, I know it didn’t really mean anything, but it was a representation of the quality of sleep that I’d had. 
Also, I liked to see how much time I’d spent in each category. Now all I get is awake, restless and asleep. 
As I’ve seen commented by others, this is an active encouragement to move to another manufacturer. 
Please return to what we had before the recent changes. 

[HBVB8822]

Was there any user experience analysis done prior to releasing this update on your customers?

My household has been utilizing Fitbit for years and despite issues with short device lifetimes we have stuck with Fitbit because we loved the app; each of us for different reasons. If this update isn't reversed or improved upon in the near future we will all be going elsewhere. 

[Jason.lovelife]

Welcome to Google, everyone. I have been growing impatient and frustrated with them for a long time but the way they have handled (mis handled) the Fitbit acquisition is on brand for them and a nail in the coffin for me due to the high up front product cost and the subscription fee. I have been wearing an Oura ring to test out for about 9 months now and the sleep tracking is overwhelmingly better. Now to find a smartwatch platform to go along with it. Goodbye Fitbit, goodbye Google. 

[SleepChart1]

Bring back the old sleep format for Fitbit please!!

New design if you call it that is horrible. Not user friendly, looks like it's something out of the stone ages. Can't share it very easily. A lot of accessible information is lost with this update.

Please don't give any more reasons for customers to leave Fitbit. Don't hesitate and go back to the old design ASAP

[Bfeldman]

Bring back the old sleep graphs!