Bring back the old sleep summary page

[GMan1000]

When I had my Charge 5 and the first few weeks of having my Charge 6 the app would give me a sleep summary page with, Sleep Stages, Time in each stage, Oxygen levels and Bedtime and wakeup all on a handy page. Since a recent update I now seem to get a much more basic three tiles and I have to open each one and look through for all the information.

[Psalms139]

Please bring back the old format!  HATE the new one.  What a jumbled mess. 

[Alftan]

I was thinking the same thing! Any influencers on this string that can get this info out. Some bad publicity may help the cause. I’m sure this post will be taken down.

[annieb57]

I have sent an email to Matt Evans of Tech Radar after he had posted a good
review on 11th April telling him that his review didn't match up to the
reality of the matter and I included 5 sleep screen shots especially one
which didn't show any benchmarks/ results for people in your age group.
His sample of screen shots didn't include this detail.

I haven't heard back from him yet but I did get an 'out of office reply'
saying that he was out of the office last Monday and at a Technology Show
for most of the week and would have only minimal access to emails.

[annieb57]

Is any one getting any benchmarks/ results for people in your age group on their sleep data charts.  I spent 45 mins on the phone to Fitbit last Monday 22nd April and after a load of tinkering I was assured that the benchmarks would appear after the next full night of sleep. I still havent got any  benchmarks. 

[JGal2024]

I sent an email to an online tech reporter a few weeks ago...I never heard
back from them, but glad that other folks are thinking that too. It would
be good if everyone that posts here sends emails to media outlets. If they
get enough letters, perhaps they'll look into it as a story.

[JillPL14]

The new sleep update is unclear, faint and difficult to read. Is it possible to bring back the old one? It was much simpler and also easier to read in a horizontal line as opposed to the jumble of faint lines that appears now which makes the relevant information impossible to discover. I have just cancelled premium because of it as the previous sleep information was much more informative and clear. 

[Onju]

If it ain't broke don’t fix it. My husband and hate the new sleep format. This is one of the most important features for him. Please bring back the old one. 

[Teresajean]

Please bring back the old sleep summary. The new one is too busy and very challenging to read. This is one of the important features to me on Fitbit and I no longer look forward to looking at it every day. 

[Kiwi01]

New sleep format on Versa is by far not an improvement, visually.  I would think an update would improve perhaps not only data collection but a much straightforward and easy to read and follow screen result.  Unfortunately, this is not the case.

[D613]

Great idea!!

[sarapiepsblackb]

Not getting age related benchmarks either. I think WSJs tech editors would be interested in this. It's related to Google's takeover of Fitbit and all the competition going on w Garmin, Apple watch  ( Fitbit was total winner due to sleep app in my comparisons w friends) Pixel /Google watched have same new format we got .. so they are out of running. 

Whats remarkable is the obvious uproar and uniform revolt of dedicated users to these changes.. which seems to be going unnoticed 

I did text chat w someone today who acknowledged the users roar of disapproval and said development folks were working on it. ( At first was just pretty much told this was the new interface. Period.) 

If you Google, WSJ has good contact resources for its writers etc. so maybe also NYT etc. Also Facebook posting would maybe reach writes etc as would the "influencer" suggestion( my skill set predates this... But surely this group has access to those channels!)

If we are tuning into films and documentaries about Nike and Blackberry.. this critical and potentially **ahem**ing decision on Google or Fitbit's part should surely be of interest as a bottom front page addition if not a full investigation of what ever changes at Fitbit/Google are rocking the boat! 

[annieb57]

Since my earlier post on benchmarks I have been on Fitbit chat and the guy
told me that it was a known bug and they were working on it and it should
take a few days to correct it.

He told me that i didn't have to do anything but that they would just
reappear. I'm hoping a few other things may 'just ' reappear.

I've done what I can on the App store, Trust Pilot and writing to Tech
Radar but I'm with you there should be many people with more up to date
skills than you or me.

I expect this post to get delete.

[jtpryan]

My wife get's the benchmarks (Pixel 7a).  I do not (Pixel 6 pro)

[CRoberts75]

Thanks for the info. Hoping it gets "corrected" and back to the former
graphic.

[Kevin6886]

The newest update to the Sleep portion of the app is very disappointing. I've used many different sleep apps for the Apple Watch and they all didn't compare with FitBit's great app. Now, your new sleep section is just as bad as those other sleep apps. I'm really hoping you will revert to the old look. Thank you.

[LiseDee]

I hate the update to the sleep stats. I use it to monitor my awake times. I loved the old interface. The new one makes it nearly impossible to do this. You have to drag your finger over the timeliness and you can barely see the wake up times.  I'm seriously considering an A watch.  That's what most people I know have.  It's better for fitness stuff anyway. 

[annatheab]

The last two updates for the sleep design are terrible -- first update - you couldn't turn the phone horizontal to see the graph wider. This 2nd update is unreadable.  

[hdemore111]

Please, please change back to original state.  The sleep score chart and estimated oxygen variation chart is impossible to interpret.  Why was it changed?  When it is time for an upgrade I will definitely look for a different health tracker, this is HORRIBLE!!!!

[hdemore111]

Please, please change back to original state.  The sleep score chart and estimated oxygen variation chart is impossible to interpret.  Why was it changed?  When it is time for an upgrade I will definitely look for a different health tracker, this is HORRIBLE!!!!

[hdemore111]

Please, please change back to original state.  The sleep score chart and estimated oxygen variation chart is impossible to interpret.  Why was it changed?  When it is time for an upgrade I will definitely look for a different health tracker, this is HORRIBLE!!!!

[hdemore111]

Please, please change back to original state.  The sleep score chart and estimated oxygen variation chart is impossible to interpret.  Why was it changed?  When it is time for an upgrade I will definitely look for a different health tracker, this is HORRIBLE!!!!

[LaurieD6489]

The new sleep display is both ugly and hard to read:

--the chart is poorly designed and the color scheme is awful

--having the data (numbers, %) typed across the chart instead of listed below makes both the data and the chart virtually unreadable

I want the old display back. Otherwise I will begin investigating alternative watches and apps and I guarantee you they will NOT be Google products.

[Kandarf]

Agreed, I’ve been with Fitbit five years but looking at alternatives for the first time, this was an absolutely awful update , complicated to read and frankly ugly graphs along with inaccurate sleep time logging ….. someone is asleep at the wheel at Fitbit HQ

[sarapiepsblackb]

Got through! I thought mine would too!

Sent from Sara Piepmeier

[sarapiepsblackb]

Wow…interesting. Does she get the bar chart graphics set up by day so she
can compare.


Sent from Sara Piepmeier