Bring back the old sleep summary page

[GMan1000]

When I had my Charge 5 and the first few weeks of having my Charge 6 the app would give me a sleep summary page with, Sleep Stages, Time in each stage, Oxygen levels and Bedtime and wakeup all on a handy page. Since a recent update I now seem to get a much more basic three tiles and I have to open each one and look through for all the information.

[Martatatata]

Absolutely agree. And I feel not enough people are also commenting on how this new layout is entirely NOT interactive! There is no way for me to scroll through the times of my sleep, like I could in the old graph -- I used to be able to click and see what times of the night exactly I was in each stage of sleep. Now I just get three rigid lines with no times assigned besides total time in each stage.

Why update something and REMOVE helpful features? Sincerely hope Fitbit sees our complaints and updates us to a sleep tracker that is almost identical to the old one.

[Jonnadean]

Couldn’t agree more with all the comments on how terrible the sleep data is now. I am also thinking of making the switch to the Apple Watch. It’s just so sad—I used to love my Fitbit ☹️

[Sulfate]

I don't think they will have the decency to reply to their customers. Over 1600 votes on this thread with over 900 comments and on other threads ( RebeccaFitbit moderator asked the question what we think of new update) literally hundreds of 100% negative comments and still no comments. Shocking way to treat your customers and downright rude!

[rwrauscher]

I recently tried Garmin because of (lack of) quality with the Charge 5 (repeated display failures). I came back to the Charge 6 because I hated the Garmin app’s user interface. Now I’m wondering if I should have stuck it out with the Garmin.

BRING BACK THE OLD UI!!!

[Gs1200]

I agree that the new app for sleep information is terrible. I have commented that such and have contacted Fitbit at least twice asking why they can’t even respond to so many complaints. Cannot believe that a moderator does not watch comments and opinions, and never even respond to the situation.

[DGrow]

Can anyone give insights as to better sleep trackers out there? Fitbit does not want our business so who does? Any recommendations?

[Kata13]

Premium does not help.  Same horrible thing.

[LetsGo54321]

100% agree with dissatisfaction over recent update, especially the sleep metrics.  I miss the hammock curve visual.  The bars are not meaningful.  The update will make it easy for me to not renew my premium subscription.   I'm not going to pay for what is no longer meaningful.

[LetsGo54321]

On the plus side, this poorly designed changed will make it easy for me to not renew my premium subscription.  I'm not going to pay for something that is now useless.

[GCJ_]

The previous layout was a great balance of minimalism and sufficient detail. The previous previous (blue shades) was so nice. It was pleasant and satisfying. The new colors are hard to read and seemingly deliberately unsatisfying. It is so simple, please respect your userbase ( a vastly wider sampling of humanity than your UX team ) and revert.

[Sue1010]

Please bring back the old sleep format.  Recently convinced husband and 93 year old mother to wear fitbit for tracking sleep... the new format is totally unhelpful. 

[linzif]

The old interface allowed you to change the start and end time of your sleep too. My fitbit occasionally starts my sleep tracking automatically while I'm relaxing and I was previously able to update the start time but I am no longer able to do this; this means the new sleep tracking is not accurate at record my actual sleep and is therefore now useless to me.

[seasamin]

The fitbit detailed graph accessed by readable and printable layout in browser page was the only useful thing for me from my fitbit device. The mobile app display is useless to me. Without it my advice to anyone is to find a better user supported device.

[Getsgrants]

I absolutely hate the new sleep graph. It is confusing and difficult to read. Pahleeez bring back the previous graph. I have been on the fence leaving fitbit. If this does not get resolved I will switch to Apple watch. Bye bye 

[jtpryan]

The new one allows that as well, I've done it a couple of times since its
inception, Just click the 3 dots in the upper right corner then "edit
sleep"

[linzif]

Sorry, I am able to edit the sleep but not able to delete...is this possible @jtpryan 

[Spacebug]

I crashed for 10 hours last night, and all the app can tell me was "Asleep 10h 7m".

What's the point of even having a health tracker? When something causes me to crash for 10 hours, I'd like to know how crashed I was, what the heck is going on. But the best it can do is say I was definitely asleep?! Well, duh.

It gave sleep stages for my sleep the previous night.

TodayYesterday

[BevyG]

Just an FYI for Apple users, Apple just refunded my premium subscription to Fitbit. Even though Fitbit refused to do so. Apple prorated the balance and refunded $58. Now that’s customer service. Thank you Apple and so long Fitbit. 

[Clrinphx]

I just want to tell you how unhappy I am with the April 2024 up date….the sleep info is horrid….The last update before this was awesome…this one looks like a high school computer class experiment….what happened to the graph that showed in-depth sleep info INCLUDING deep sleep. I loved the bar type graph and the choice of looking at each independently without seeing all the sleep levels at once. ….I’ve had Fitbit since number “2” …. This update definitely ruined my trust in the product….going to explore other smart phones. a bitter sweet good bye!

[Kata13]

I am premium member and my husband is not.  He got this spoiled version couple weeks earlier and I thought that Google is saving premium members.  Boy I was wrong.

[GarySak]

I cannot relate to this new sleep version. I'm no longer able to open the details of my sleep session. What was the reasoning of replacing the original version? Was there any survey or inquiry with users if they wanted such a change? I'm in the camp to bring back the original, preferred, better sleep version.

[rikazkhan]

 I really hate that how confusing the new look

[katyatrubach]

I always loved fitbit for the great user interface which is now going worse with every update. New marketing people want to change the looks and make it all worse every time. Now with the new sleep update, it’s so horrible that I do not want to open up the app in the morning any more. Such a missed chance and pity. Now looking for other options…

[Kaytee5]

Totally agree, what a terrible update, hard to see, messy and not easy to read. Did Fitbit do any user testing to ask people which they prefer and which they find more user friendly before you went ahead with this? Thinking not. It’s definitely making me look at other smartwatches. Shame, I’ve been a Fitbit fan for years. Please consider designing a new version that looks like the old one. (Given you’ve said in comments you can’t ‘go back’ to the previous version).

[Chyebren]

Agree with all the above, the latest app update absolutely wrecks the usefulness of the sleep info.
I’m giving up on Fitbit and will go to a more sensible, less faddy, company for my sleep tracking from now on.