Bring back the old sleep summary page

[GMan1000]

When I had my Charge 5 and the first few weeks of having my Charge 6 the app would give me a sleep summary page with, Sleep Stages, Time in each stage, Oxygen levels and Bedtime and wakeup all on a handy page. Since a recent update I now seem to get a much more basic three tiles and I have to open each one and look through for all the information.

[debg234]

I can't find how to revert back on Facebook Fitbit Group.  Could you copy how to do it here?  Everywhere I look online says the update can't be rolled back.

[rjwigg1]

100% with Keithelliott comment.  I too am searching for a new tracker.  They have just ruined what was such a great product.

[Brushstroker2]

Thank you
Sent from my iPhone

[jtpryan]

Wow! Great info. Finally a constructive post with good directions.

Thank you!

[DobieattheLake]

Does anyone know how to install the old app on an IPhone. Every fix so far only works on an Android phone. 

[Advantent]

the solution is ACTUALLY very simple. The development team(s) needs to say
"we didn't test with real customers first, we made a mistake". THEN they
need to publish the old app and go back to the drawing board. (it CAN be
reverted, there are customers who HAVE done it and are happy again)

[Betbet111]

Me either. It seems apples watch isn’t much better for sleep tracking. Has anyone tried a watch that actually tracks similar to the old FITbit?
Sent from my iPhone

[Martita22]

It’s a mystery what Fitbit “improved” with regard to the sleep segment in the update.  Why was it changed?  I find it almost unusable.  I have an iPhone and am unable to use the posted information to revert back to the original sleep layout.  Please provide information for iPhone users who wish to revert back to the original layout.  

[pearly1515]

Fitbit - what were you thinking? The new sleep graph is AWFUL and does not work! The font is too tiny - can’t read my data. The bar slide is NOT working so I cannot see the exact time spent in my sleep cycles. The graphic overall is absolutely TERRIBLE. So deeply disappointed that I’m going to throw away my watch!

[SaraSleeps]

I am with you 100%.
Sent from my iPhone.

[ErikaG823]

I wish I knew!! If you find out, plmk 👍🏻

Sent from my iPhone

[SunsetRunner]

Bring it back.  The old sleep score would show if you napped during day for more than an hr.. When I meditate, it would show when I was meditated and when I was agitated. It was very helpful info after a sit. The new one doesn't do either of those things. This is not Apple.....this is Fitbit and there's a reason we like what we like. Bring back the old sleep score page.

[SunsetRunner]

I’m really not happy with the new sleep tracking layout.  It’s become impossible to clearly monitor my sleep patterns now so, it’s pointless to me.  I’m signing out and closing my Fitbit account.  Well done for hours of research finding the best sleep monitoring app for it to be “upgraded” to a basic, unreadable one. Bye 👋 

[dazmlc]

Totally dislike the new sleep ap. a downgrade, hard to read, Can't see sleep cycles related to time. I want the old ap back.

[CarlynnM]

I agree!  I have loved my fitbit, but really used the sleep app.  The new look, which apparently is supposed to be "easier" is weird and ugly.   Couldn't they improve something that was bad instead of ruining something good?  Change for change sake is useless and loses customer loyalty.  Please save upgrades for things that improve experience instead of lessen it.

[althetrainer]

I agree on the Oura ring but the Garmin sleep graph is better than the new Fitbit graph, though not as good as the old one. Just my opinion.

[MET10]

OMG! It's back to the way that it was prior to all the updates! Thanks!!!!

[JkSmiff]

I cannot find a way to do it. That’s just the problem. We want the old way
back.

[CFNZ]

The dis-association continues......

Whilst there are some aspects of the whole Fitbit app 'upgrade' I actually quite like and appreciate,  it's the apparent lack of engagement with customers/users that has begun to rankle me more.   The deafening silence created from a lack of acknowledgement, understanding or explanation has effectively morphed into Google's passive-aggressive [middle finger] response.

In the meantime,  I've successfully done as others have and upgraded my downgrade back to pre-destruction times.  That feels good!!  Huge thank you to those who have pointed us in the right direction.....towards the light 🙏 

[TanyaSouthey]

I have been a Fitbit user since they first came out in I think 2006 or 2007 and I pay for premium.  I am seriously thinking of getting a different device.  How can you change the sleep graph to a useless, hard to read graph that offers no value and expect me to pay for premium.  You can't slide the bar over the graph to see what time you might have woken up or give you any of the good data you had before.  How hard would it be to just refresh the app to the old graph while your developers rethink this poorly designed feature?  I am moving on if it continues to give me such a poor user experience or at least cancelling my premium.  

[Uneubu]

Hi,I’m also an I phone user and followed the path suggested by annieb57 it worked easily. You don’t quite get the old app back but have access to at least a few of the old features and looks



Sent from Yahoo Mail for iPhone

[Counselor123]

Latest update is finally showing some i Benchmark data but needs the %, hours and minutes to compare to the % hours and minutes we slept. Just a pretty bar graph doesn't give enough info, only that we may or may not be close to a benchmark. It's still useless. You need numbers.
Also, the 4 stages graph needs to be reverted back, but with the slider

[Sleepwatcher]

I really find the new Sleep tracker graphics VERY unclear & unhelpful. It’s too fussy & not a quick, clear read. Please change it back ( not sure why it was changed anyway.. it was fine) 

[Kimberly.S]

The new sleep timeline is awful. It is much more confusing to use and it does not give as much information as it use too. I specifically bought a Fitbit to track my sleep and honestly with the new sleep tracker timeline it makes it harder to do. I want all the information all right there and laid out just like it previously was.

[Maracamp]

Please fix the sleep display. It is hard to read. I would also like to see the graph of my respirations.